Roche - Budapest

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

The Global Learning Services teams focus on executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support. Global Learning Services provides customer service and advisory support to the Learning Community and business partners on global Learning systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.

The Opportunity

As an eLearning Specialist, you are responsible for executing Learning system data maintenance and administrative activities in a timely and accurate manner in support of Learning business processes. You will perform functionality testing on previously created eLearning materials You will gain a broad understanding across global Learning processes and tools, as well as local and global downstream impacts on compliance, audits and right-to-operate, as well as finance, IT etc. This is coupled with strong customer focus, communication skills and solution orientation.

In this role, you will be:

• Executing system data maintenance and administrative activities directly related to eLearning and content management in Cornerstone and all relevant Learning management systems.
• Executingfunctionality testing on various eLearning materials in several languages.
• Providing customer service on eLearning related activities, such as inquiry resolution, request management, and trouble-shooting.
• Supporting the Global Learning Center of Excellence with system updates, process enhancements, and cross-functional projects.
• Collaborating with regional and global peers within the People Support Solutions network to drive operational consistency.
• Ensuring strict compliance with local regulations, data privacy guidelines, and defined operational SLAs and KPIs.

Who you are

In this role you will be working within a team of eLearning Specialists focusing on eLearning requests and content management from all customer groups and across various functions and levels within the organization.

You bring the following skills and competencies:

• Ideally1-3 years of experiencein corporate environment
• University degree
• Experience with Cornerstone or other cloud-based learning management solutions is a plus
• Knowledge of Learning processes an advantage
• Strong customer service& interpersonal skills, ServiceNow experience is a plus
• Fluent inEnglish required, additional languages a plus

In exchange we provide you with

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses& training, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits& flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office day/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/dpn4candidates

Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.