Key Account Manager állás

About the Job:

Job Location: Budapest, 13th district

Temporary, full-time (2-year maternity leave replacement)

Company Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

As a Junior Key Account Manager, you will play a key role in managing Ferrero’s strategic customers and driving sustainable sales growth within your assigned channel. You will be responsible for developing strong customer relationships, delivering the sales plan and achieving overall business objectives in close cooperation with internal teams.

Working cross-functionally with Sales, Trade Marketing, Supply Chain, Marketing, Field Sales and Finance, you will translate customer needs and market opportunities into effective commercial plans. You will also monitor customer and competitor activity, identify opportunities for growth and ensure the successful execution of agreed commercial initiatives.

This role offers the opportunity to manage important customer partnerships, contribute to Ferrero’s commercial strategy and gain a broad understanding of the FMCG business in a dynamic, international environment.

Your Key Responsibilities

Develop and Deliver Sales Plans:
Contribute to the annual sales planning process together with Marketing and Supply Chain. Plan expected product sales by customer and propose specific commercial conditions for product groups in agreement with customers. Monitor performance against plan and implement corrective actions where necessary.

Manage Customer Contracts and Commercial Agreements:
Prepare and support the conclusion of customer contracts, review preliminary sales figures and develop commercial conditions that create value for both Ferrero and its customers. Ensure effective implementation of agreed terms and ways of working.

Analyze Customer, Market and Sales Performance:
Conduct monthly and quarterly sales analyses by customer and product in cooperation with Trade Marketing. Monitor market developments and customer performance, identify business opportunities and translate findings into actionable commercial initiatives. Contribute to monthly and 13-week sales planning in cooperation with Sales Planning.

Build and Maintain Strong Customer Relationships:
Maintain regular contact with key customer stakeholders, including purchasers, to manage orders, anticipate business needs and prevent out-of-stocks or overstocks. Work closely with Supply Chain to support effective order planning and with Credit Control regarding credit limit and payment-related matters.

Drive In-Store Execution and Customer Excellence:
Conduct regular shop visits together with Field Sales to monitor shelf positioning, secondary placements, cash desk displays and compliance with agreed commercial conditions. Develop action plans with customers and relevant internal stakeholders around promotions, seasonal activities and key commercial periods such as Christmas and Easter.

Monitor Competition and Market Activity:
Continuously monitor competitors’ activities, pricing, product positioning, shelf presence and secondary placements. Use market observations and customer insights to identify opportunities and support Ferrero’s competitive position.

Ensure GRC Compliance:
Understand and follow Ferrero’s internal and external processes and applicable GRC procedures. Ensure that all activities are conducted in accordance with company policies and standards.

Support Ad Hoc Business Activities:
Take responsibility for additional ad hoc or ongoing tasks and projects assigned by the supervisor, contributing to the overall objectives of the Sales Department.

Requirements in skills and profile:

• 2-5 years of relevant professional experience, preferably in FMCG, Sales or Key Account Management
• Strong commercial and analytical mindset with the ability to interpret sales and customer data
• Proven ability to build and maintain strong customer relationships
• Excellent negotiation, communication and presentation skills
• Strong planning and organizational skills, with the ability to manage multiple priorities
• Proactive, results-oriented and solution-focused approach
• Ability to work effectively cross-functionally with Sales, Trade Marketing, Supply Chain, Marketing and Finance
• Fluent English, both written and spoken

Why Join Us?

Dynamic Multinational Environment: You’ll work in a fast-paced, global environment with leading brands, providing both excitement and growth opportunities.
Continuous Development: We believe in investing in our people, offering professional training, leadership development, and plenty of room for you to evolve your career.
Cross-Departmental Collaboration: You’ll have the opportunity to collaborate with other departments like Sales, Trade Marketing, operations, and Finance. This broadens your skillset and helps you gain a holistic view of how the business operates.
Family Athmosphere: Despite being a global company, we pride ourselves on our inclusive and supportive work culture, where everyone feels like part of the family.
Competitive Compensation: We offer a market-competitive salary and benefits package to ensure you’re rewarded for your hard work and dedication.

How to be successful in the role at Ferrero

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!