Crm Consultant - Budapest

Company description Publicis Groupe is the world's largest agency holding group, leading in Digital, Creative, and Media transformation. With nearly 100 years of experience and 100+ markets worldwide, we're proud to be ranked the #1 Agency Group globally by Forbes. Here in Budapest, Publicis Groupe Hungary is the country's largest integrated creative and media agency-home to 400+ experts, 250+ awards. With our Power of One model, we offer expertise in Creative, Media, Digital and Production. Our modular setup integrates these disciplines, giving clients seamless access to the right blend of services to support their business and customers' journey. At Publicis Groupe Hungary, you'll collaborate with a strong multicultural team that blends curiosity, data, and creativity to deliver results for some of the world's biggest brands. Not every challenge has a template answer-and that's where we come in. From strategy to execution, we combine innovation with precision to build digital solutions that work in the real world. If you're driven by solving complex problems and shaping meaningful digital experiences, you'll fit right in here. Overview CRM CAMPAIGN MANAGER We are looking for a CRM Campaign Manager to support multi-market CRM campaigns for Pampers Club - a global rewards and content platform supporting parents from pregnancy until their baby outgrows diapers. Reaching 2.5M+ monthly active users across multiple regions, Pampers Club is one of the most impactful CRM ecosystems within P&G. In this role, you will contribute to the planning, execution, and optimization of CRM campaigns across email, app, and push channels. You'll work closely with Senior Campaign Managers, CRM Managers, Data Analysts, and Product teams to ensure campaigns are delivered accurately, on time, and in line with global standards. This position is ideal for someone who wants to deepen their CRM expertise, build strong technical capabilities, and gain exposure to multi-country campaign operations within a structured, fast-moving environment. What you'll do Support planning, execution, and launch of multi-channel CRM campaigns (email, app, push) using Braze or other CRM platforms (Salesforce, Adobe, Marketing Cloud) Build and implement campaign setups within the CRM tool, including targeting and segmentation logic Support personalization and testing setups under guidance of Senior Campaign Managers Conduct campaign QA and assist in technical feasibility checks Monitor campaign calendar and ensure timely delivery according to SLAs Collaborate with Data Analysts and Product teams to implement user journeys and lifecycle flows Analyze campaign dashboards and performance results; prepare summaries and insights Support incident management and troubleshooting in case of campaign issues Contribute to documentation and compliance with global playbooks Maintain strong collaboration with cross-functional and multi-country stakeholders Follow prioritization and direction provided by the Team Lead or Senior Campaign Manager What we are looking for 2-3 years' experience in CRM, email marketing, or digital campaign operations (agency, CRM tech company, or brand side) Hands-on experience with at least one CRM platform (Braze preferred; Salesforce, Adobe Campaign, Marketing Cloud, or similar also welcome) Understanding of CRM flow logic and technical campaign setup Experience supporting multi-channel campaigns (email, push, in-app) Strong analytical mindset and comfort interpreting dashboards and performance data Good communication skills and confidence interacting with cross-functional teams Fluent English (written & spoken) Digitally savvy with interest in marketing technology ecosystems Detail-oriented, structured, and reliable in execution Comfortable working in fast-paced, evolving environments Additional information Why should you join Publicis Groupe? Diverse & Inclusive Environment - Viva La Difference is in our DNA. We don't just accept differences-we celebrate them. With 30+ nationalities under one roof, our team is proof that diversity fuels creativity and innovation. Our DE&I initiatives make sure every voice has space and every idea is valued. Thriving Community - Built on camaraderie. We nurture a culture of involvement-colleagues who show up for each other, collaborate, and share wins. From Thirsty Thursdays to DE&I days and team-building events, we create space for real connections (and the occasional celebration dance). People-First - Well-Being Always. We believe you can only bring your best when you feel your best. From initiatives like Working with Cancer and Screening Time Off, to coaching, mental and physical health support and women's health program, we provide the tools and flexibility to help you create a work-life balance that truly works for you. Grow With Us. - Your career, your runway. Your journey is yours-we're just here to fuel it. With tools like Marcel, our AI-powered platform, together with global learning programs, local classes and workshops, we'll help you thrive and build a future-proof, AI-ready skillset. Flexible Work Arrangements - Your work, your rhythm. Some days you're office-ready, other days you're better from home-we get it. Our flexible hours and hybrid options let you set the rhythm. And yes, your furry friends are always welcome in the office - paws on the floor, ideas on the table. Global Mobility with Work Your World - The world is your office. Why stay put when you can take your job global? With Work Your World, you can spend a few weeks working from a selected Publicis Groupe office worldwide. Want to swap apartments with a colleague in Paris or Madrid? Go for it. It's not just travel-it's adventure with a laptop. We've built this far-now let's build forward, together. Publicis Groupe Hungary is an equal opportunity employer. We believe different perspectives spark stronger ideas. That's why we welcome applicants of all races, colors, religions, sexes, sexual orientations, gender identities or expressions, ages, national origins and disabilities. Everyone deserves an equal chance to thrive here, and we're committed to making our hiring process - and our workplace - accessible, inclusive, respectful, and supportive for all