key account manager - Távmunka
Rendezés alapja: relevancia - dátum
3 állás
- ParcelHerotávmunka·
- As the first line, face of our company and a key account manager, you should excel in communication and have the ability to build lasting customer relationships…
- Az összes állás: ParcelHero – Állások itt: {3} – állás: Key Account Manager - távmunka megtekintése
- Keresés fizetések szerint: Customer service (EE) key account manager itt: távmunka
- Drop Zero Digitaltávmunka·
- You don’t enjoy writing, organizing, or summarizing key takeaways.
- 2+ years in account or client service roles (not customer service / call centre).
- Az összes állás: Drop Zero Digital – Állások itt: {3} – állás: Client Manager - távmunka megtekintése
- Keresés fizetések szerint: Client Account Manager (Part Time), 50-100 hours per month itt: távmunka
- iiPAYtávmunkaÁltalában 1 napon belül válaszol·
- Managing and maintaining clear and informative communications to clients, payroll operations management and client account managers.
- Az összes állás: iiPAY – Állások itt: {3} – állás: Payroll Specialist - távmunka megtekintése
- Keresés fizetések szerint: German Payroll Specialist itt: távmunka
Job Post Details
Customer service (EE) key account manager
ParcelHero
távmunka
A munkakör jellemzői
Állás típusa
- Folyamatos
Hely
távmunka
Teljes munkaköri leírás
ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.
In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.
At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.
Job description
We’re seeking experienced customer service agents to join our priority customer team, a dedicated team that’s responsible for proactively managing our biggest business customers. The successful candidate will relish the responsibility and challenge of problem solving and working to deadlines, in a demanding environment, that forces you to multitask.
As the first line, face of our company and a key account manager, you should excel in communication and have the ability to build lasting customer relationships through transparent and engaging interactions. A commitment to going above and beyond to exceed customer expectations is essential.
Applicant criteria
- A minimum of 5 years’ customer services experience.
- A minimum of 1 years’ customer services experience for an international parcel carrier such as FedEx, UPS, DHL, or DPD.
- A friendly and professional demeanour - you should genuinely enjoy interacting and building relationships with customers.
- Excellent communication skills, both written and verbal.
- Critical thinking and problem solving skills.
- A minimum typing speed of 40 wpm.
- Good levels of diplomacy, when dealing with customer queries and complaints.
- Fluent English, both written and verbal
The detail
- 8:30am to 5pm Mon-Fri (GMT).
- 20 days holiday per year + your birthday off.
- You work as a contractor and are responsible for your own tax.
- You need a min 20 MB broadband line, and your own PC/Laptop and headset.
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