Zipcar Alkalmazotti bírálat
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A good experience
Customer Service Representative (Volt alkalmazott) - Toronto, ON - 2023, november 20.
Kiemelt Indeed-értékelés
Az Indeed által kiválasztott leghasznosabb értékelésThe worst part about this job was some of the members that would not respect the rules or the vehicles and then fight with you, and at times be extremely rude, we had a store front location so we would have people walking in off the street. The team I worked with were great and the management was supportive and helpful.
Hasznos volt ez az értékelés?
Not somewhere you want to be long term.
Fleet Associate (Jelenlegi alkalmazott) - Los Angeles International Airport, CA - 2023, október 8.
What is the best part of working at the company? At this point in time there is no best part. What is the most stressful part about working at the company? Manager is ego driven. You can tell he really doesn't know anything and rely's on subordinates for information that he should know. Job is actually pretty stressful when it doesn't need to be. No shortage of wasted time and redundancy. What is the work environment and culture like at the company? Work environment is fine amongst coworkers that are on the same pay level. What is a typical day like for you at the company? Easy going. Alot of driving depending if you are going from one side of .A to the other.
Hasznos volt ez az értékelés?
20+ year company that still functions as a start-up
Member Service Coordinator (Jelenlegi alkalmazott) - Seattle, WA - 2023, június 18.
Zipcar was founded in 2000 and still somehow is functioning like a startup. The product is full of bugs on the internal side, and is complicated to use on the member side. It's very clear that there are hierarchies at play at this company, and if you're at the bottom (member services) good luck being heard and rewarded. I've have my work or discoveries attributed to other teams multiple times and been given zero recognition for my hard work. I feel like people go out of their way to avoid communicating with other teams. Trying to get information out of other teams is like pulling teeth. The leadership team, and the CEO specifically, say they care about the member experience but all they actually care about is money. Even if that impacts our members, they don't actually care. If you notice a bug or issue with an internal product, it can take months to have it addressed because it may only affect a couple of members. It's infuriating. It's also very difficult to advance in this company, as they seems to prefer outside hires (even if leadership says they don't). There are constant hiring freezes despite most teams being severely understaffed. Trying to get a raise is almost impossible as the company likes to act like it doesn't have any money. Positively, I have had 3 managers during my time here and they have all been great. I feel very lucky to have a great team who respects me and cares about me. I just do not feel like the rest of the company does at all. If you're an engineer or in marketing, you'll be fine here. Anything in member services, don't bother. -
Pro érvek
people, constant flow of work
Kontra érvek
poor compensation, favoritism, poor communication
Hasznos volt ez az értékelés?
Hard and stressful.
Associate (Volt alkalmazott) - Remote - 2023, május 31.
What is the best part of working at the company? Working from home, the office is not an enjoyable place to be. What is the most stressful part about working at the company? The people and the lack of understanding What is the work environment and culture like at the company? Very negative - no one wants to co-operate with one another.
Hasznos volt ez az értékelés?
Cool laid back environment
Member Service Coordinator (Jelenlegi alkalmazott) - Washington, DC - 2023, május 31.
Very relaxed and the least stressful place I’ve ever worked . There is constant change though so be patient. Management has an open door policy and will hear you out! May not always work in your favor but they listen
Hasznos volt ez az értékelés?
Fun workplace with great people
Brand Ambassador (Volt alkalmazott) - Philadelphia, PA - 2023, március 9.
I loved working at Zipcar and made many lifelong friends during my time there. Bosses were transparent and genuinely kind and helpful. It was an overall position work environment.
Hasznos volt ez az értékelés?
Good culture
Member Services Associate (Volt alkalmazott) - Wimbledon, Greater London - 2023, február 19.
Good culture, nice people and opportunity for overtime. Nice office. Training could have been more supportive. Benefits could have been better for staff vehicle hire.
Hasznos volt ez az értékelés?
Workplace overall
Member Services Coordinator (Volt alkalmazott) - Remote - 2023, február 14.
No job security; fair pay; horrible communication; they hired so many people and allowed them to clock in and fired them without any type of notice. I felt horrible for those people.
Hasznos volt ez az értékelés?
Great job
Driver (Volt alkalmazott) - Toronto, ON - 2022, december 29.
I got hired through a third-party with the zip car management. The job is pretty easy as long as you knew what you were doing, Physical, demanding work moving signs Across from one side of the city, to the other side of the city to his storage locations, where they store all the Zipcar signs and delivered to its destination
Pro érvek
600$ a night
Kontra érvek
Pay was late
Hasznos volt ez az értékelés?
Fun and beneficial
Lead fleet coordinator (Jelenlegi alkalmazott) - New York, NY - 2022, november 13.
It’s a fun and enjoyable environment! Once there’s a shortage of staff , it will affect your daily operation from 30% -97% . It’s all about time management and being knowledgeable while following the company SOP’s .. Company has allot of benefits and will offer major discounts for staffs during week days . The coordinators /managers work from home and while the fleet associates work on the cars for members .
Hasznos volt ez az értékelés?
Not the best or ideal workplace
Regional Fleet Manager (Volt alkalmazott) - New York, NY - 2022, október 13.
Depends on your work group. Overall, the pay is trash unless you’re a Manager or higher up. Prepare yourself for stress - micro management (Brooklyn/Queens Zone) - not ideal staff.
Pro érvek
Vehicle Discount, Remote Work
Kontra érvek
Micro Management, Low Pay, Irrelevant Comment
Hasznos volt ez az értékelés?
They do not communicate well
Fleet Associate (Jelenlegi alkalmazott) - Chicago, IL - 2022, szeptember 14.
This job was cool at first but they don't communicate well and will lie to you any chance they get. I have very few positives to give this company other then the freedom of not having someone next to you all day
Hasznos volt ez az értékelés?
Fun Job
Fleet Associate (Volt alkalmazott) - New York, NY - 2022, augusztus 22.
Fun job need to pay fleet associates more especially in today’s climate of inflation schedule is good work life can be good. Hard time leveling up to management
Hasznos volt ez az értékelés?
Not worth it.
Fleet Administrator (Jelenlegi alkalmazott) - Portland, OR - 2022, július 11.
Been with Zipcar for over 6 months. One of the worst employers I’ve ever worked for. Pay is terrible for FA’s, the computer jocks get paid better and don’t do ANYTHING. Coordination is a nightmare and management is inconsiderate and stuck up. Would NOT recommend associating with Zipcar.
Hasznos volt ez az értékelés?
Do yourself a favor and look elsewhere for work
Fleet Associate (Volt alkalmazott) - Manhattan, NY - 2022, június 17.
I worked for this company pre pandemic and during the height of the initial pandemic and it was nothing but awful. I was hired on as an “fleet associate” but due to the cars I was responsible for being in another state I was basically left to also coordinate and manage the fleet by myself with no help, and little pay. I rarely had any interaction with co workers or my supervisor, any time I had issues or concerns that I would bring up to them, including the vehicles not being serviced properly, I was ignored. Once Covid hit, it wasn’t until right before I was laid off that I received any PPE from the company and they did practically nothing to keep me safe from the virus. Instead if I had any overtime my manager would edit my time card and remove it.
Pro érvek
None
Kontra érvek
Poor management, little pay based on the scope of work, no support, refusal to pay overtime
Hasznos volt ez az értékelés?
Stressful
Member Services/Marketing Specialist (Volt alkalmazott) - Boston, MA - 2021, szeptember 26.
This place was very stressful. No one said anything to each other. You had to give an ultimatum to get a raise because this company is such a joke. Everyone is everywhere.
Hasznos volt ez az értékelés?
De escándalo.
Agente Bilingüe (Volt alkalmazott) - Ciudad de México - 2021, június 30.
Es una empresa en la que te tratan como un empleado más, en lo absoluto les importa como te vaya como persona. Sus jornadas laborales son de 9 horas, las horas extra no las pagan bien, te descuentan de tu salario por ausencia o retardos, en incumplimiento de la ley laboral. No te dan seguro médico, su liquidación no es acorde al tiempo laborado, jamás me pagaron mi PTU.
Pro érvek
Díficil pensar en uno.
Kontra érvek
Podría seguir por horas, pero está de más dedicarle tiempo a una empresa tan pobre.
Hasznos volt ez az értékelés?
Look Elsewhere
Fleet Associate (Volt alkalmazott) - Baltimore, MD - 2021, május 17.
They still operate as if they're learning as they go and they make things up as they go along too. They don't tell you things are wrong until they decide it doesn't fit their agenda. HR is pretty much useless and do everything in the best interest of leadership. They were doing so much penny pinching that they were firing people and auditing time sheets as if they weren't the ones that approved them every pay period. I was harassed because of their anxiety about money. They tried to follow every move I made in order to justify not paying me what I was owed. The regional director even tampered with the vehicle remotely while I was driving it. 0/10 wouldn't recommend.
Pro érvek
Drive different cars, don't have to sit in office
Kontra érvek
Morale, leadership, Hr, high turnover, low pay
Hasznos volt ez az értékelés?
Productive
Fleet Agent (Volt alkalmazott) - Washington, DC - 2021, május 11.
Great job for anyone, structure could be a Lil different on completing task..Having jobs delivered in a timely fashion could help. Incentives for certain things could benefit employees. Ie the charge you charge others for violations, the FA correct, should see some type of bonus towards pay etc.
Pro érvek
Eat and drive??
Kontra érvek
No readily availabe restroom for you, may have to go to someones house to use restroom, busuness restrooms closed to public, pandemic. List gets longer..
Hasznos volt ez az értékelés?
Suck-y Company
Fleet Coordinator (Jelenlegi alkalmazott) - New York, NY - 2021, május 9.
Zipcar will drain the life out of you & will reward you with “a shoutout” . Little to no room for improvement or promotions. They hire from outside the company. Sh**y raises are given. As long as the work gets done, management doesn’t really care about their employees. & honestly they don’t care about their customers either. Much needed repairs for their vehicles are often put off until the very last minute, cars are cleaned about once every 2 weeks, they have MULTIPLE VEHICLES WITH EXPIRED REGISTRATION & INSURANCE INFO. Just a major hot mess.
Pro érvek
Awesome coworkers, work/life balance
Kontra érvek
Management, Upper management, bad pay, bad raises
Hasznos volt ez az értékelés?
Modern Tech Company
Help Desk Representative (Volt alkalmazott) - Boston, MA - 2021, április 1.
Forward thinking company and tech. Helpdesk atmosphere is chaotic, with arbitrary communication and enforcement of said tools. Expect to do the work of 2-5 other people, and be lambasted with passive aggressiveness when seeking guidance on complicated issues.
Pro érvek
Free vending machines, Lax work schedule
Kontra érvek
Communications, Management
Hasznos volt ez az értékelés?
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Értékelések kategória szerint
Munka/magánélet egyensúlya: 3,4/5 csillag
Bérezés/juttatások: 3,0/5 csillag
Munkahelyi biztonság/Előrelépés: 2,7/5 csillag
Vezetőség: 3,0/5 csillag
Céges kultúra: 3,4/5 csillag
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