A day on the job could either be very hectic due to angry parents cursing at you or trying to assault you as well as breaking up a fight between players. However, a good day consisted of steady flow, games starting on time and a great energy with all individuals around. At this job, I learned how to communicate publicly as well as crowd/event control when things did not go as planned. The culture at the YMCA is very positive rarely did bad things happen but it was still moderate. The hardest part of the job was having to speak to 4 different groups all at once and having to solve problems as you go and alleviate tensions sometimes with opponents( coaches and players) and parents and families.