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YMCA-alkalmazotti értékelés erre a pozícióra: Member Services Representative

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Mind a(z) 29 759 értékelés megtekintése
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The YMCA is a great place to work if you enjoy spending time around people. Amiable personalities are infectious here and uplift both staff and members. Most members are coming in for recreation or to improve their wellness, so they are largely pleasant people to be around. Pay isn't great, but work is rewarding if you enjoy helping others.
Pro érvek
Chill environment
Kontra érvek
Funding constantly feels stretched to its limit, and it affects tools you have to do your job.
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If you want a part time job...the Y is a great place to check into. Flexible, great co-workers. Pay isn't great but typical of part time jobs around. Used to be fast paced. It will be again!
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Overall my experience has been great. Great people with a great cause. Relaxed environment. Benefits are good. Pay is good. The best part is being a part of helping the community
Pro érvek
Atmosphere, schedule, pension
Kontra érvek
Advancement
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There is no career advancement at the YMCA. Low hourly pay. Benefits used to be amazing but for the past few years they kept getting reduced. The managers will bury you with work without compensating you telling you there is an "etc" in your job description. Office culture is terrible. It feels like the more you "tattle" on someone or throw them under the bus, the more praise and benefits you get from it.
Pro érvek
Flexible schedule
Kontra érvek
hourly pay, benefits, culture
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Korábbi munkáltató értékelése
Segíts másoknak a tapasztalataid megosztásával.
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Only paid min wage, kept hours down to avoid overtime. Worst thing about it was the blatant nepotism. It was ridiculous. Employee was responsible to get coverage if they were sick or had an emergency. The actual supervisor who ran the department originally was exceptional, but once replaced, the dept went down hill fast. New manager would not fill in when someone was out and it would fall on the employee who was sick or had an emergency. Would be wrote up if u didn't call 2 hours before shift/or u were going to be late. That meant if u had car trouble, u would have to know that 2 hrs before shift?! Favoritism was grossly obvious. Director spent more time playing video games, talking to friends instead of running facility. When you could locate him he would act like it was annoying to be addressed and would try to blow you off. There were only a few managers that were helpful. But for min wage, I would look elsewhere.
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I enjoy my work at the Y. They are willing to work around my schedule and days that I need off. Give training when new things come up. Encourage employees to get involved with activities offered.
Pro érvek
Free membership
Kontra érvek
Not getting paid for sick days.
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You're not going to get paid what you're worth, and certainly won't get paid for the amount of tasks you wind up doing. As a MSR you work front desk, check people in by scanning cards, provide info, sell memberships and set them all up in the computer, take payments, enroll people in classes, and so much more. But also you will be asked to make calls to people who have past due balances and get them to pay and encourage them to be active members again. You will make calls to raise funds. You may be asked to make reference inquiry calls on people they're looking to hire. In other words, the YMCA will get you to do $15 of work for minimum wage. You can get promoted... if you suck up and are in with the right people. Customers actually are for the most part, great people. I got to know many of them and enjoyed chatting with them. I enjoyed helping people who had to apply for scholarships, because it meant I was giving a low-income family a way to be active and healthy. A lot of the employees were great too, it's just that the internal nepotism wore me down
Pro érvek
Great customer base, free use of branches
Kontra érvek
low wages, clique culture
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It's a really great place to work if you're looking for a free gym membership and a way to meet people within your community but paths to advancement are not defined to the point that they don't exist. Also the bigoted behavior of long time employees will wear on you.I was hired into a managerial role because of my degree and years of HR experience but was compensated poorly and was not given growth opportunities.
Pro érvek
Free gym membership, simple work
Kontra érvek
No path to promotion, not a great work culture, low pay, bad benefits
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This is one of the best places I have worked. Coworkers are super friendly and welcoming. Patrons who comes into the facility usually leave with a smile on their face which makes the job easy.
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The YMCA is a family who creates a safe, fun and healthy environment for everyone. We all work well together to make sure our community is supported and loved.
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Was great when I first started. Awesome, hardworking front end team and director. New director came and now that entire team has either quit or been made to forcefully resign and management still can't seem to notice what they're doing wrong. Hope they can make some steps to really change how they view their employees.
Pro érvek
Great place to learn some receptionist skills.
Kontra érvek
Poor management will make you quit
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Some money went missing from the safe and I didn’t work at the register that day I was teaching a class my manager asked if I had used a register and told her no and she asked around to see if I was lying because there was some money missing and she was trying to pin it on someone else than herself that’s why she got fired for stealing money!!!! Karma
Pro érvek
Friendly environment
Kontra érvek
Shady management
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I loved dealing with the members but what they pay the staff is atrocious. When concerns are brought up they tend to be ignored. There were se*ual assaults on staff that were ignored and also not communicated to staff.
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A fun place to work with opportunity to build relationships with staff, members, and the community . Flexible hours and worked around college schedule well.
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Great work place for current college students! Most of the employees are college students due to the flexibility the Y offers. Great place to start gathering work experience!
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I would strongly recommend working at the Y if you love working with people of diverse backgrounds and being part of the community. Requires a positive attitude and self motivation.
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I like working for the Y, just wish they paid me more or what the job is worth. It is a real job with real demands, but the pay does not reflect this.
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The YMCA was the first company that I worked for. I had great experiences with coworkers and I loved the values of the YMCA. It is not a long-term possibility, though, if you want to have a comfortable lifestyle or if you are the primary bread-winner of the family.
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Helpful management staff and easy going environment. Mostly college employees, so the team changed often with new faces entering almost monthly. Upper management was mostly helpful but could be unapproachable and tense. Still a fun place to work at part-time with flexible schedule and membership benefits.
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If you would like to work somewhere with flexible hours and the ability to take days-off, this is great. If you need a job with enough compensation for bills, this should not be your primary income.
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Lack of leadership and training everyone is out for themselves and looks to find a fall guy! Not a good place to work at all. Preach christian values yet nobody practices them.
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