Most of the staff at the Y are amazing-they are genuine people who care about you, follow through with what they say, and are very trustworthy. However, the topmost manager at this facility will say one thing, smile, shake your hand, etc. then go in the exact opposite direction, and seems to only care about their image and success. I don't know how someone like that made it up the ranks of such a value driven organization, but it seems they care about business more than people. They personally denied my applications to move up in the organization, lied to me and made me feel worthless. I won't go into the Y anymore because of that manager.
Most staff are great!
Top director doesn't care, poor compensation