I have experience in a busy, unpredicatable and often chaotic environment. I have gained first hand experience of working with clients who abuse alcohol, substances, domestic abuse, self harm, metal health issues and breakdown in family unit. Mover over I have an understanding of the associating problems linked with substance and homelessness including mental health problems, financial and social constraints disadvantage and discrimination from society. I understand the higher level of awareness of different cultures and the disgrace it can bring on families in the community, there needs to be recognition into the differing needs of young people, women and minority ethic groups, mental health issues that can be under represented I work in a project where I deal with front line and crisis intervention all the time. Working in this environment has enabled me to ‘think on my feet’, to be resourceful and use my own initiative.