YMCA-alkalmazotti értékelés erre a pozícióra: Front Desk Agent
Front Desk Agent439 értékelés
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Awful place to go. Customers and management are rude. Customers would come in and give you attitude for something you had no control over or that they thought the problem was resolved with another employee but clearly wasn't. Management didn't want to do their job so you would constantly pick up other work you weren't trained on.
Membership is free
I really enjoyed working at YMCA, it was a great experience. The kids always brightened my day, and everyone at work was so friendly. The managers were so helpful.
I have enjoyed my time at the Y, honestly, I've met some really great people here. The main thing is that they just don't pay me enough. I'd say its great for a first job, you learn communication skills, customer service, etc. It's great for people who need a job to fill in the space between classes, or stay at home spouses with nothing to do when the kids aren't home(or they are, free membership is a plus), or retirees who just like to keep moving, or just a second job for extra monies. Other than that, I have few complaints.
Very stressful place to work. The management does not talk to employees and wont provide hours to make a living. Hours are fixed and max of 12 hours per week. You must be available for all shifts and follow their dress code to a T.
No breaks, 4 hour shift and 12 hours max per week, minimum wage
Awful management and they only pay minimum wage. No benefits, paid vacation or sick days. They have a high turnover rate obviously. The price of membership is too high, except for someone who fills out a low income scholarship. A lot of people have started going to other gyms.
The jobs great! but the management and directors are very inconsistent. They mostly leave every year and no one replaces them, making it one person doing all of the directors jobs. The staff and members are friendly and is a great place to improve customer service and talking skills.
Managers are manipulative and training is poor. Employees are overworked and underpaid. (Some employees were hired part-time but were worked full-time and didn't receive any benefits i.e. sick leave) No room for growth. Uncomfortable work environment and work conditions are not their best. Prepare to be micromanaged
My typical day at the way is first greeting the members and scanning the inn. making sure that they are members of the Y is very important. answering phone calling about what we offer at the Y, swimming lessons sports,ect. sometime give a tour of the facilities,, what I have learned about working at the Y, is the children safety is important they they know what they are doing when it come to using machines and equipment,.and having activities for the senior citizens , the hardest thing for me is the pay is really low and no benefits. but I enjoy working at the Y and Greeting them everyday pushing them and encouraging them to keep coming.
Develop positive relationships with members fostering an atmosphere of community. Responsible for completing daily and end of shift reports. Assist in the training of and development of new Member Service staff. Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintain security by following procedures; monitoring logbooks; issuing visitor passes. Planned and implemented a training program for an indoor rowing class.
There should be more staff available on a daily basis to basis. To help with every activity and watch children that are not accompanied by a parent. They do an excellent job with helping the elderly and homeless and great opportunity for people with low income to get memberships. Everyone is very friendly.
The good they do for the community
Understaffed, under paid