YMCA-alkalmazotti értékelés erre a pozícióra: Front Desk Agent
Front Desk Agent439 értékelés
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The executive director does so many illegal things such as cutting hours/pay randomly. Constant talking down to his employees and is rarely there to ensure things run smoothly. Has no respect for members or employees and treats it as more of a country club instead of a place to bring families and people together. The Cambridge, Ohio YMCA is the worst YMCA i have ever seen leadership wise.
The members you get to know
Everything from pay up to leadership.
For regular front desk employees, the shifts are short, the pay is low ($9-$10/hr), and they expect you to constantly be busy doing something, even when nothing is going on. Everything they do in regards to signing up memberships and computer work is extremely unorganized and outdated. If you are a young female, get ready to be told you're "wearing too much makeup" or "you can't work out here in spandex shorts." Old men (members) make nasty jokes at you all day regardless of what you're wearing. You can't work anywhere near fulltime unless you're retired. Most of the members complain about ridiculous things such as, "someone dropped a weight loudly" or "people shouldn't be on their headphones while using a machine because it's rude." It's just a mess, really.
This job is great for people just starting out or retired... Stay for a while build experience then leave...i stayed too long now I am not welcome back after the covid shutdown because my salary electrons are too high...there is no upwards growth here
I love my job. I am a widow & need to be around people or I will die. My husband of 43 yrs committed suicide 4 years ago. So if I didn’t I would cry all day. They are my family now. They take great pride in being a family facility. I definitely do not work for the pay. I get to work as few or as many hours a week as I want.
I think the YMCA is very good at acknowledging everyone and making the employees feel respected. I loved working there and hope to work there again to
I loved working in Benbrook. The customers were amazing and the management was great!! I applied to work there again and hope I get hired at the downtown Ft Worth location.
Customers and flexibility in hours
I dod not think there were any cons
Obtaining new memberships. Giving tours of the facility. Answering phones and providing customer service. Maintaining the weight room and kept orderly. Open and Close on Shifts. Obtaining new memberships for fall and spring sports activities / and child care. Data Entry. Trainer, Help customers with questions on new equipment and proper form on lifting weights. Responsible for counting money before and after shift and depositing in safe.
We go out of our way to help the community. I've learned a lot about how to deal with people no matter what the circumstance. We have a lot of people come into the YMCA that need financial assistance and we go out of our way to make it possible for them to afford a gym membership which includes their kids get to go to summer camp or after school care so the parents can go to work. We also provide a lot of activities for the seniors at the YMCA. We have lunch and learns every Thursday for them and provide lunch. A typical day consist of a lot of phone and in-person interaction with people. Usually very busy environment.
Good job, but low pay for providing exceptionally high levels of customer services for a very demanding clientele. Repeat customers are very demanding for things that you can’t control.
More importance placed on employee incentives might create a more consistent employment status throughout and encouraged employee relations created.
So many people working in a facility at any given time and on many different schedules that some may not have even had an opportunity to meet and do so are rare that relationships rarely develop. Personality clashes can happen more often. Others may rarely be mentioned without the intention of anything but gossip, which never helps. It makes encouraging relationships difficult without having a time for open communication and casual conversations shared in an atmosphere that encourages more positive outcomes.