Too much overtime, too much management, not enough work staff, killing morale and service.
City Letter Carrier (Volt alkalmazott) – California – 2019, szeptember 19.
Management has long been the postal services problem. Practices including willful ignorance of regulations, racism, nepotism, and job creation for personnel non grata are commonplace. Adherence to safety regulations is subject to management discretion. Those who try hard are taken advantage of. Those who do their job as described are considered lazy. Those who can't do as much but give it everything they have are targeted and black labeled. Management has had no choice but to recruit non career employees into management because most career employees know the insisted-upon standards and practices are detrimental to morale, service, and profit.
Morale decimated in favor of business moves that destroy customer service