When I worked in California, the pace was fast and jobs were overloaded, but because people worked together things got done. When I came to Utah things were different, management was in control and the Union wasn't very strong. There was a lot of animosity between workers and management. Once you were out on the street doing deliveries it was good, there are a lot less aggressive dogs in Utah then California, People like to get mail, they enjoy a brief conversation and like good customer service.
internet mail has reduced letter mail