I sorted mail. I worked with various people. I made sure the addresses match the location. • Effectively manage customer’s unique needs by engaging in active listening, analyzing a situation, utilizing appropriate resources, planning a solution and translating into action.
• Create a positive customer experience through the expert resolution of conflicts, issues, and concerns.
• Serve as a Billing subject matter expert in my department by sharing my knowledge and assisting coworkers with complex billing questions.
Great organizational skills
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