Good for a first stepping stone into IT, or to begin a career in middle-management.
No technical roles beyond level 2 service desk agent. The only true career advancement beyond level 2 is managerial - if this doesn't interest you, do as I did and use this as a springboard to move to a better company.
Salary is one of the lowest in Budapest for service desk roles.
Often the workload for the agents is far too high.