3,4 az 5 csillagból.
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TTEC Alkalmazotti bírálat

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Értékelések kategória szerint

3,3Munka és magánélet egyensúlya
3,2Bér és juttatások
3,0Stabilitás és fejlődés
3,1Vezetőség
3,3Céges kultúra

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HasznosságÉrtékelésDátum
12 669 értékelést találtunk a keresésnek megfelelőenMind a(z) 12 670 értékelés megtekintése

Limited understanding of Federal Government Contracting

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Az Indeed által kiválasztott leghasznosabb értékelés
Great people at the Senior Management level. The executive management level is lacking the experience and knowledge of Federal Government contracting to make decisions on whether to pursue an opportunity.

Pro érvek

Many knowledgeable and experienced individuals at the worker bee level

Kontra érvek

Too many approval levels to arrive at a decision
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Micromanaging

The training was a little rushed but there is a lot of micromanaging, they forget a lot of us work at home and things happen. The pay is not bad it’s 16 hr and 17 for bilingual.
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Fair

The money is ok, getting a promotion is like pulling teeth, just be financially prepared for when a contract ends. If you are entry level they may place you elsewhere but if you're management you may not be as lucky
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Okay but stressful

You have to be ready to work and learn fast m. If you can find something else beyond the banking side do it for your mental sake…You can find yourself depressed easily
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Training could be better

It was ok, the training environment could be improved by providing trainers that lead by example! A few of them definitely had a power trip and didn't respect the trainees.
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Work from home

That was about the only benefit, other than that there is low pay and really no useful benefits. If you need a job, they hiring process is super smooth and it is not complicated to get hired.
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I just started a few weeks ago so I can't give an honest opinion

What is the best part of working at the company?I can work from home and they supply the equipment.What is the most stressful part about working at the company?The training isn't long enough and technical issues.What is the work environment and culture like at the company?I work from home so I don't know What is a typical day like for you at the company?I work from home as a call center rep.
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It was ok

What they tell you in training about benefits etc is different from what they tell you in production. My manager never did one on ones as she was supposed to. And was always out sick for team meetings so you never really know your progress and how your doing.
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A waste of a year in my career.

What is the best part of working at the company?The bus dev tools TTEC invested in (i.e. ZoomInfo). What is the most stressful part about working at the company?I was hired on as an individual contributor for the digital sales group. The problem is that TTEC had aquired 2 companies that weren't merged and the "engage" side of the company still went after accounts. As a result, there were at least 2 or 3 sales teams going after business with no incentive to collaborate. What is the work environment and culture like at the company?N/A - There was very little collaboration. I attribute that to the group vp I reported to ... I believe I talked to him around 5 times over the course of my tenure. What is a typical day like for you at the company?Wondering what I should be selling.
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Low salary but a lot of workloads

Long after shift mandatory huddles every single day that’s unpaid. Requiring unreachable metrics for sales. Will train employees but with no additional pay just additional workloads. Power hour give aways are not worth as the agents efforts.

Pro érvek

Salaries are never late, always early.

Kontra érvek

Long after shift huddles. Requiring unreachable metrics for sales
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It's okay

Working FNOL is kinda hectic, but listening to people's stories can be entertaining to make it through the documenting. I'd recommend if you like to listen to people's troubles
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Great place to gain experience

Learned so much working here that I have been able to build upon. Managers try to keep things fun and in sales roles friendly competition is encouraged. However, managers are under extreme pressure for teams to perform with often unrealistic goals and even moving targets. It’s pretty crushing to be on track to hit or exceed expectations only to have it moved further away.
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Culture, traditiona & core values

Ttec is an awesome company wherein you can say, I am ready to be stable and wanting to live your life to the fullest! You'll experience the word "2nd family" Ttec care's with they're people and If I will ne given a chance to work again at Ttec in an executive role, The only thing i could say is, Absolutely "SURE" why not! Ttec is my second family! That's all I can say!

Pro érvek

A lot of benefits

Kontra érvek

9 hours of an exciting work!
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Fun place to work at

I enjoyed working at Ttec. The management team was awesome towards me! The culture and diversity was great. I never had any issues working at ttec. What I gained working at ttec is to be yourself and treat others how you want to be treated!

Pro érvek

Paid time off

Kontra érvek

Surveys customers do not know how answer a simple question.
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Muito top

Qual é a melhor parte de trabalhar na empresa?Home office and I like the way the company is run!!Qual é a parte mais estressante do trabalho na empresa?Dividir horários com os outrosComo são o ambiente e a cultura de trabalho na empresa?Muito legal agentes do mundo enteiro se conhecemComo é um dia típico para você na empresa?Menos estressante do que as outras
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Agent

Communication was hard getting ahold of people because the company is so big. Nice people over all. Only seasonal though, until next fall. It lasts about 3 months…
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Out of 30 years as Project Manager, this was worse company I have worked for.

Constantly majoring in minors and trying to track fractional hours for large projects. I was once asked to stop my busy day to track down an entire teams of 6 for reasons why they fell short of billing 8 hours the previous week. This required everyone to stop work to provide me written replies to explain themselves on a 6 month project.

Pro érvek

Resources cared.

Kontra érvek

Systems, leadership, priorities, and management.
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Productive and fun workplace

Valuable knowledge acquired from supervisors. Hands-on experiences and training in the field. Exposure in customer service management. Strict rules to follow, which promotes discipline.
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They need to do better

Don’t bother Lots of bullying from leads. Unprofessional and extreme micromanaging. Team leads lie to keep their jobs. Coworkers are mostly lazy and uninformed.
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Horrible. They hired Me and then one month later 1000 of us out of a job

What is the best part of working at the company?Hired and then lost contract within 30 daysWhat is the most stressful part about working at the company?Nothing pretty simpleJust taking callsWhat is the work environment and culture like at the company?Chill and relaxed work from homeWhat is a typical day like for you at the company?Taking billing and cellular related questions
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Lack of Meritocracy, Parity, and Equal Opportunities . Toxic environment

The work environment, though presented as ideal for employees, is toxic. There's a culture of gossip and bullying if you seek assistance, turning your requests into opportunities for criticism rather than constructive feedback. Relationships between colleagues, team leaders, and higher management have led to inaccurate evaluations, favoring those in certain groups. Speaking up or complaining results in termination on vague grounds like being unproductive supported by controversial results. Reporting issues to HR yields no action, contrary to the company's ethical rules. The company doesn't protect those seeking to work and advance, as new positions are often predetermined for friends and family or other relationships. Scheduling is biased, with prime hours and overtime given to those in favored relations. Local and international HR neglect these issues, demanding results without providing necessary training for struggling employees. Some Team Leaders, when asked for support, use it against their team members. While client satisfaction is crucial, it is uncertain whether clients are fully aware of the toxic, unhealthy, and anti-labor environment, one that contradicts the ethical standards a multinational company should uphold. Frequent client assessments could ensure the application of fair and healthy workplace practices.

Pro érvek

Nothing more competitive, that other companies do not offer too

Kontra érvek

The whole practices of the company towards some of the employees . Lack of Meritocracy, Parity, and Equal Opportunities
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Értékelések kategória szerint

Munka/magánélet egyensúlya: 3,3/5 csillag
Bérezés/juttatások: 3,2/5 csillag
Munkahelyi biztonság/Előrelépés: 3,0/5 csillag
Vezetőség: 3,1/5 csillag
Céges kultúra: 3,3/5 csillag

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