I originally loved it. They cut back on staff and customer service was no longer a priority. In my eyes and a lot of customers eyes. I worked with some fabulous people and some great customers. However, the corporate policy seemed to be, let's bend over for the shoplifters and the people who are trying to defraud us. No matter what they project, they only care about the stock holders. Not the customers and certainly not the employees. Don't you dare say anything to the shoplifter carrying out a vacuum cleaner you just saw him pick up off the shelve. You don't want to offend anybody. One call to the customer care line and your done.