It can be frustrating but it has its good moments
HEAD CASHIER (Jelenlegi alkalmazott) – Houston, TX – 2018, május 20.
It's essentially like being a cashier's manager at any other retail job (drama with cashiers, having to deal with people that are lazy/don't care, some people are super reliable and others not so much, etc.). The customers expect for you to be a general contractor and know absolutely everything, but honestly, after some time, you'll start picking up on things here and there, especially if you talk to the pro customers. The most frustrating thing for me was how the store managers rarely come to the front end to see how it actually functions, instead of just looking at the statistics and making detrimental changes based off of them, but I guess that's just how many jobs are at times. That's not to say that they're bad, but that's just how the job inherently is because of how busy they get. Speaking of which, taking care of the front end is a bunch of work, which will definitely keep you busy and running around all over the store, but once you get used to the rushes and the strengths/weaknesses of your cashiers, the job will get progressively easier. It's honestly a pretty good job as long as you maintain a good rapport with your team and make sure you listen to what they have to say because sometimes you definitely do have to stand up for them at times.