System Analyst, Application Support Department Develop functional and/or technical specifications regarding business requirements. Manage the documentation of program design, coding, testing, and debugging. Create data and organizational flowcharts using Microsoft Visio. Create SAS® real name for the Data Definition tables that provide database structure documentation for all electronic Case Report Forms (CRFs). Develop form templates to be used by the IT and QA department for documentation and task assignment. Assist with the creation of test plans, test cases, and test scripts.