3,5 az 5 csillagból.
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Sutherland Alkalmazotti bírálat

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Értékelések kategória szerint

3,4Munka és magánélet egyensúlya
3,3Bér és juttatások
3,2Stabilitás és fejlődés
3,2Vezetőség
3,4Céges kultúra

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Mind a(z) 8 183 értékelés megmutatása

Nice place to work but stressful when u dedicated but management not

Kiemelt Indeed-értékelés

Az Indeed által kiválasztott leghasznosabb értékelés
Nothing else to say really but i enjoyed the work an experince other than that ot was good to work in an office environment i would do it again ..........
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Great Remote Work

Organized and great management. The company has a lot of areas to improve in, but overall it was okay. I would love to see them pay people more! The company is okay
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Not Worthy

What is the best part of working at the company?The best part is workfree environment What is the most stressful part about working at the company?Target completion cab issues no cabs if we are extending the shifts movement of process will be done every month What is the work environment and culture like at the company?Dress Code friendly culture team outing What is a typical day like for you at the company?On festival holidays extending the shift based the volume not getting paid for OT No Cab for drops need travel on own at 11:30 logout
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Good people awful company

The people you work with on a daily are wonderful. They are for the most part respectful and willing to help. The policies and procedures management is forced to uphold and the lack of assistance from HR in ANY way is downright awful.
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It was ok for the experience

Horrible pay and not any room for advancements. The only thing they did right was giving me an awesome manager but he could only do so much. This company only cares about their money and not their employees
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1 month experience

I was only there for a month because my account was only a seasonal account. I worked there during my summer vacation in college. So far, my experience there is good. :)
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Terrible training

I only lasted a week during training. Very unorganized and you can tell they will hire just about anyone. Heard some not so good things from the employees on the first day of training…
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It’s ok working for them

What is the best part of working at the company?Nothing, I don’t believe the team managers care about the workers, all they care about is having good numbers for their team What is the most stressful part about working at the company?Having to deal with people pretending they care about your wellbeing, they don’t care if you’re sick they just want you to punch in every day sick and allWhat is the work environment and culture like at the company?It’s a mix environment i have nothing else to say What is a typical day like for you at the company?It’s ok, some days you don’t get a lunch or break
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Fun place

Very nice place to work. Excellent pay and support staff. The hours are so long and sometimes they show favoritism. But they promote from within so no worries
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Productive and good company

What is the best part of working at the company?I loved doing job at Sutherland feeling privilege.What is the most stressful part about working at the company?Travelling problem from my home to office What is the work environment and culture like at the company?Peaceful environment and good culture What is a typical day like for you at the company?One day when cx is helpless and just yelling at me.
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Extremely busy place to work.

What is the best part of working at the company?Some great managers. Also they have benefits.What is the most stressful part about working at the company?They just don't pay your worth. They train you for Disney plus 1st then Hulu. So you will be taking high volume calls for both departments with no extra pay. They wanted to promote me to Tier 2 but with no raise. So yes, Tier 2 get the same pay as Tier 1. They have a thousand rules and they watch you like little children. Keep in mind all of this for 13.50 per hr unbelievable. When I say high volume calls, extremely high. I don't think the pay is enough for what you have to endure with this company. I found a job with less work that pays $6 more with the same benefits. What is the work environment and culture like at the company?They watch your every move. Every week they listen to your calls and will give you a bad score, If you don't say everything word for word. Let's say I tell the viewer about the survey at the end of the call but if you don't say it like the want. They will take points from your score.What is a typical day like for you at the company?Extremely high call volume. Calls are literally back to back. Then they put you in these break out rooms where the manager listen to your calls at anytime.
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Assisting multiple cx as chat agent

Great job, but low pay for tones of work assisting 3 cx at once via chat agent for internet, mobile , tv services and billing which was not easy for novice persons 3 months training
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Management appears not to care at times

The pay was average. My pay was wrong almost if not every pay cycle. It was always like entering into a bottle field for them to make the necessary corrects for you to get the correct pay.The work environment became toxic
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Good

Nice place to work. Will learn new technologies. Good management. It's very nice to work with Sutherland team . Managers and team members are also good
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utilizing communication skills, and leveraging company knowledge to ensure customer satisfaction."

What is the best part of working at the company?Sutherland Global Services Remitly International Money Transfers Account What is the most stressful part about working at the company?That being said, common sources of workplace stress can include high workload, tight deadlines, unclear expectations, lack of control over one's work, poor work-life balance, and challenging interpersonal relationships. If you're interested in a specific company or industry, it might be helpful to check reviews on employment websites, speak with current or former employees, or explore company culture reports to gain insights into potential stressors. Keep in mind that individual experiences can vary, and what might be stressful for one person might not be the same for another.What is the work environment and culture like at the company?Company Website and Materials: Start by checking the company's official website. Often, companies provide information about their values, mission, and culture on their websites.Employee Reviews: Websites like Glassdoor, Indeed, or other similar platforms often feature reviews from current and former employees. While individual experiences may vary, reading multiple reviews can give you a general sense of the work environment.Networking: If possible, connect with current or former employees through professional networking platforms like LinkedIn. This can provide you with firsthand perspectives on the company culture.Interviews and Information Sessions: If you have the opportunity to interview with the company or attend information sessions, use these - 
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Estabilidad laboral

La mejor empresa para quedarte mucho tiempo, la rotación es casi nula. El ambiente es de estrés por las llamadas continuas pero el salario es competitivo.
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Don't expect much

They'll screw you over every chance they get, plain and simple. You are a butt in a seat and they'll push more and more work on you to see how much advantage they can take of you. Steer clear.
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Run far away

Id write more but im scared to talk about this. Dont work here just run away. Also pay is horrible, so are their employee policies. Go work somewhere else.
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Informativ und anspruchsvoll

Kunden per E-Mail helfen oder antworten. Telefonat annehmen und ebenfalls bei Problemen oder fragen helfen. Oft gibt es Gruppen online Meetings mit den Teams oder Leitung. Angenehme Arbeitsteilung.

Pro érvek

Von zuhause arbeiten

Kontra érvek

Arbeit an den Wochenenden
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Pagos puntuales

Trabajar aquí no difiere mucho de los call convencionales, los pagos son puntuales, el proceso de contratación a veces puede ser muy apresurado por la búsqueda de personal pocos dias antes del comienzo de las nuevas olas de personal en la campaña.
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Great

Great job and great work by all of the teams and staff on this day of action in this important space of our industry today at and with and for their work in this important position and
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Értékelések kategória szerint

Munka/magánélet egyensúlya: 3,4/5 csillag
Bérezés/juttatások: 3,3/5 csillag
Munkahelyi biztonság/Előrelépés: 3,2/5 csillag
Vezetőség: 3,2/5 csillag
Céges kultúra: 3,4/5 csillag

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