LMS SME (Volt alkalmazott) – SAP – 2015, január 30.
• Led a team and provided Level-3 support for LMS module and educated the team. • Extensive knowledge on LMS connectors, reports and extensions. • Worked on integration part between BizX,LMS and JAM. • Configured environments which include building source files using mercurial and Jenkins and puppet classes and modules. • Monitoring Data Centers and investigate and provide RCA. • Alert Handling, troubleshooting and provided solutions to complex issues for LMS. • 24/7 on call support for learning management and BizX applications. • Preparation of Root Cause Analysis Reports. • Automated the build release processes in Jenkins and debug build failures. • Involved in creating puppet classes and modules.