Customer Service Representative (Volt alkalmazott) – Boise, ID – 2018, február 5.
when I first started, there was a small amount of employees then as the years went on there was more and more employees hired and we took on more of a work load than we could handle, as the superviser started to have personal problems, the superviser took problems out on the employees. the superviser was great friends with the general manager so there for, the employees had no one to go to and talk too. several employees were so unhappy with the way the company was run that they quit. If you were on the supervisers good side then you were treated well.
Customer Service Specialist (Jelenlegi alkalmazott) – Indianapolis, IN – 2018, január 31.
I believe Republic Services is a great place to work and a great work environment. I really enjoy going into work and working with the peoples I work with. I have learned a lot about the company and about what they do from the inside out. It is a great experience.
Customer Service Representative/Billing (Volt alkalmazott) – Corpus Christi, TX – 2018, január 15.
Very stressful unstructured work environment. No training involved on new job requirements. High expectations for minimal training. Just thrown into a new situation and had to find out how to process with absolutely no training.
Terrible place for enployment unless you like stress everyday
Customers Service Representative (Jelenlegi alkalmazott) – Charlotte, NC – 2017, november 27.
qucikly turned into a very streesful days of work. Every day there is change with no correct comunication between the reps and managment, There would be times where the managment could not answer a simple question. Every call is a complaint and or escaltion. the Supervisors will not take the escaltion calls and will sometimes have the customer on hold untill they hang up. This company SUCKS !!!
Customer Service (Volt alkalmazott) – Chandler, AZ – 2017, október 23.
With the many changes the call center is experiencing the employees are certainly suffering with the inconsistent expectations set forth to employees. For one training class of 30 plus that all started on the same days, there had to of been 8 different expectations set regarding attendance alone not to mention other factors of the job. Say what you mean and mean what you say and stick to it. Communication is key.
Good service company-customer was most important in keeping happy.
Customer Service Representative (Volt alkalmazott) – Springfield, MO – 2017, október 22.
This was a somewhat stressful job working with the public and not always pleasant customers. My co-workers were good people to work with. It was a call center and we were on the phones all day and that was the main priority.