Its a busy store, with the worst customer base. Customers will come in hoards on sale days (which is every weekend), destroy the place, and harass sales associates. There are two main problems, extreme under-staffing and bad management. Under-staffing means that employees are worked to the bone on busy days, stretched between trying to maintain department cleanliness and helping customers. Customers will then complain about messiness and lack of help. Management has a history of flip-flopping on store polices, enabling customers to demand unwarranted discounts and get away with dubious returns. When sales associates enforce "policies" but managers do not, it encourages customers to bully sales associates and make scenes in order to get what they want.
The upsides is that there is money to be made. There is typically a lot of hours available during holidays and weekends. They also pay time-and-a-half on holidays. If you are lucky enough to work in a busy commission-based department, you can make well over minimum wage. If you are a permanent employee you can receive benefits like raises, PTO, sick pay, and 401k.
Discounts, holiday pay, nice coworkers
Bad Customers, disorganized, bad management