Managers never stick around. Usually they end up leaving or resign after inventory. No management help when things go wrong. Computers registers, printers always broken with no support to fix. Lack of supplies, people doing their job. Pay is unfair, underpaid, and favoritism goes on. Leads or supervisors care more about sitting in the back office eating snacks then involving themselves in the customer environment.
JCP is going under in the next year or 2 & it shows. Middle management in my store (the ppl *IN* the store full time) isn't terrible but upper management is clearly completely withdrawn & indifferent. None of the equipment works, nothing gets replaced or repaired, training is at best schizophrenic, pay is barely acceptable, no hrs...management will straight tell employees they're down to $15 on accounts so no one can have extra hours. Insanity.
Management doesn't value their workers. I worked there as seasonal and felt completely over worked and drained from working at the department. There was a manger who wasn't fond of anyone of the seasonal staff and asked for me and a co-worker to complete organize the graphic shirts by the design on them. NEVER has that been a requirement it was completely RIDICULOUS