On a given day, my responsibilities consist of working on the store appearance, making sure everything is in the right place, and greeting customers consistently. This job gave me the opportunity to interact with people in a customer service setting. Thus, I was working and having conversations with a variety of different people. Supervisors knew how to level with their employees while maintaining authority. As a sales associate, I was responsible for getting customers to apply for store credit cards, which required a comfortable salesperson charisma, which I found difficult to maintain consistently. If JCPenney had anything positive to say about me, it would probably be my ability to get along with my coworkers.
I worked in the back at the return and pickups desk. An average day would include me doing multiple returns and dozens of pickups for customers. It typically got busy fast whenever I clocked in, but that is just my luck.