For me there are too few hours and I need to work. You are able to go into the computer employee kiosk and ask for changes, schedules appear on Thursday or Friday and you know what you are scheduled for approximately 3 weeks at a time, I think most of us are concerned about the lack of hours we are given and so going into mgt is one way to give yourself a better paycheck.
I worked in the back at the return and pickups desk. An average day would include me doing multiple returns and dozens of pickups for customers. It typically got busy fast whenever I clocked in, but that is just my luck.