In the mornings, you have the morning meeting with all the LOD's to go over daily goals for the day. Either for Online orders or getting someone a new JC Pennys card. woo hoo.... Daily recovery in each department to make it look good. Customers come in and the day begins. Customer service is the lifeblood of the company.
A typical day at work entails a few things such as typical payment transactions, returns, exchanges, and cleaning in between assisting customers. I feel I have leanered a lot from working here, especially how to greet customers and provide a great experience at the checkout. The management was pretty much the same as it is everwhere; they can be hard on you but also understanding. The hardest part of this job is remaining calm and polite when a customer is not happy or satisfied with their experience.
Working here was such a pleasure. I would recommend working at JCPenney to anyone who is looking for a job. To this day I continue to find myself popping in there and seeing what deals they have. Needless to say: you all rock :)