Only care about ICAPS if a customer doesn't want one they expected you to keep offering discounts it aggregates the customers and probably won't come back. And training is horrible you are expected to figure it out on your own and when u ask for help they get aggravated like they don't have the time. They wonder why people quit in a week or two? Just because your new doesn't mean your not a person who may need a little help everyone has to learn one way or another and I'm sure the people who has been there awhile didn't know much eather when they started at jc penny have a little more patients when it comes to training!
Poor management not paid lunch, very poor traning!
JCPENNEY is great for the customer and you if you believe in customer is always right. But there needs to be more flexibility in work hours and job duties. There aren’t enough consequences when you are not performing to company standards.
Barely above average experience while employed by JCPennys. Underappreciated and overall felt the store handling was disorganized. More job security or growth opportunities would have helped. Ok for a temporary part time job.