All they care about is taking your picture and shoving you out the door as fast as possible. They constantly over-schedule so they are always behind. Prices SKYROCKET during Christmas time. An 8x10 went from 8.99 to 14.99 during Christmas. They only care about making money. There are only 5 ways they let you take pictures, which makes everyone's photos look the same.
Poor management, poor customer service, not customer oriented.