Worked here for over 10 years, have had no opportunity for job growth. Not happy. Work a lot of hours, and do a great deal with customer service. Our store was one of the most successful in the area, and I put a lot of hours in to make that happen.
My hourly wage was capped at $18.00. No offer of more after years of service, or promotion availability. Moving on.
JCPenney has a long history as retailer in the USA. Their philosophy: "The customer is always right" started from their founder and is still in practice today. There are days so busy, the hours fly because there is always something to do or needs to be done and you do it because that's how you're trained.