I LOVED working at JCPenney's! We had excellent management and the work environment was always very welcoming. The employee discount is nice (additional 25% off) and JCPenney customers tend to be a lot easier to work with.
My experience was not the greatest towards the end of my employment. There were great managers and some that were not that great. If you are starting a career, Penney's is great for you to use as a stepping stone into work.
JC penney is a family oriented company. The management changed from time to time but managers took the time to get to know employees. I felt appreciated by coworkers and my manager. I felt that I could grow with the company if I choose to.