JCPenney-alkalmazotti értékelés erre a pozícióra: Salon Receptionist
Salon Receptionist56 értékelés
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I've never worked in a place that fires you for being diagnosed with Cancer until I worked at JCP. No compassion just hurry up and work. I was appalled and put in my 2 weeks notice but they took me off the schedule 2 days later.
I had great relationships with the staff. Only downside was lack of training when I first started. I was only trained for 3 hours, then expected to work a busy Saturday by myself. That was very stressful, but I got through it and it got better from there.
good work environment
Not so good training
This job taught me some good life skills but the management is hard to work with. They ate not very willing to help you train better and they do not like to give you time off when you need it. Benefits are offered to only full time workers and or have to meet a certain year requirement
Not competive or helpful
The first day I was put at the front desk, alone. The actual receptionist was in the back gossiping with the manager. They seemed annoyed, as if it were my fault I didn’t have any training or knowledge of the system. I had to constantly run to the back when clients wanted to be checked out or purchase items. Everyone just sat on their phones and complained. The manager wasn’t even in the salon an hour into the shift.
Rude staff, no breaks, poor communication
This was my favorite job to work at. I have worked all over the store but the Salon was much better in my opinion. We were our own team and as a receptionist, we had to collaborate with the stylists when it came to their appointments. The stylists were all awesome and so were my fellow receptionists. I just wish the pay was better because this was almost the perfect job for someone like me.
It was a team effort and everyone worked great together
pay should be better
there is a lot of pressure to sell, but not many people to sell to. dealing with customers is not always pleasant. quick employee turn over rate. also pressure to sign people up for credit cards. the only positive is the people that do work there are pretty cool
I loved working for JCPenney. I started working for them in 1994. I worked in the Men's department, the shoe department, a year in the office and the finally the Salon/Spa division. I loved working in the Salon, it was never a dull moment. I learned a lot in the salon, from how to deal with customers to how to manage a front desk. At one point I had 9 receptionists under me to help support the Salon. I helped answer phones, check customers in and out, replenished the inventory, and worked on inputting schedules. It was hard leaving the company.
I love my immediate supervisor and all of my coworkers, but because of the pay and lack of opportunity to advance, sadly it is not my career.
I utilize excellent customer service skills and product knowledge to meat sales goals, book appointments and process ending transactions, perform opening and closing procedures, make client reminder calls for appointments, process other salon data and paperwork, merchandise as per company guidelines, manage the front desk area and aid in training new employees. I learned how to fine tune my customer service and sales skills working in this salon. I have a great boss and he is one of the reasons for why I have learned so much, and also one of the reasons I stay here. We are like a family. The hardest part of the job is hard to pin point as I have worked here for so long and I love everyone that I work with, that everything seems easy to me. It's like second nature.
I love my coworkers. They have been there for me through many hard times in my life.
The pay is not really a good living wage, and unfortunately I have not had any luck in advancing with this company
JC Penney has a way of drawing in and retaining it's customer base and satisfaction...they have a very good handle on what keeps the customer satisfied and coming back.
Good Quality Control Over All
Poor in Store Management, Lack of Incentives, Low Pay Grade
Greeting customer , alerting stylist that their customer have arrive. Answering phone and making appointment while giving good customer service. Handle cash transaction provides product and services.Management was very professional and helpful and tried to meet your needs or concerns. This job was very easy and I would recommend J C Penny to friends.
Meeting fun and exciting people
The receptionist role at the Salon by InStyle at JCPenney was a pretty slow paced role. Helped stock inventory, maintained a welcoming environment for clients, work with the stylists and booked appointments. Overall it is a good role.
Easy to get days off