JCPenny has been going down the drain. Ive been working there for a few years and the new management is awful. Supervisors don't want to be there, new policies are expected to be followed but, when a customer complains, the associates are expected to take it and do whatever they say because supervisors will just give it to them. It's not worth the minimum pay. When you work there for more than a year, youre expected to do a lot of things that are out of your job description and no raise is given. The assocates are all college/ high school students so they like to gossip. Its a toxic environment that's not gonna get better unless they get rid of the bad managers
pay, customers, management, low staff, no communication
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