Expect varied hours and duties. Lower range pay. Remember that this is just a job and your results are dependent upon your general attitude. Security in the department is high with someone watching over your shoulder all of the time. You must be able to work with more than one customer at a time and always promote their credit card to all customers.
• Managed the sales team of 25+ members on a full-time basis in Central Illinois’ largest retail location • Opened a record number (107) of credit cards in a month and was promoted by the regional sales director to lead an employee training on cross-selling and credit card sales at the point-of-sale • Responsible for increasing incremental revenue and customer retention by building and managing new customers care plans. • Developed in-store marketing strategies to improve customer experience and overall satisfaction • Led the asset protection team responsible for creating and implementing strategies that prevented $40,000 in theft • Leveraged computer science background for computer and systems support including computer and software applications management
the loss prevention dept is full of "arrogant" "college decreed" do nothings. they openly discriminate against any one over 45 yrs old. Lazy managers who expect their staff to produce all the statistics and double standards is the norm. The retail side of Penny's was the real professional side. store management cared about their staff . The loss prevention side didn't care less as long as they looked good. Loss prevention is a dangerous job, and when your manager is to scared to walk out the door with you there is a problem. very sad.
Work life balance is a real issue. Management is often overworked and underpaid. Training is nonexistent for management. The management team is so overworked that you are just trying to figure things out as you go along. I would of enjoyed my job much more had I felt like I had received proper training. My store manager at the time was terrible and did not try to understand the employees needs and concerns, and had no answers or positive feedback for either. Pay is minimal, much the same as a fast food restaurant.
Maangement was not family friendly overworked and didnt care if you closed one night and then had to open the next especially around the holidays. They really pushed credit applications to new customers and wasnt to concered with customer service
JC Pennys was a good job for part time work. They do not have a great training program. They do not promote well from with in. They work well will with the school schedules and with the collage as well. they do not over work you.It is not a lot of hours most of the jobs are part time.
This was my very first job and I really enjoyed it very much. It was a great opportunity to learn about retail sales. It was also very helpful since I was still in highschool when I started working there.
Managed employees on a comprehensive level through scheduling, performance, coaching and professional development. Develops efficient workforce and motivated employees who can achieve maximum productivity for a fast-paced organization. Excellent communication with vendors, customers and stakeholders in order to ensure optimal service.
Sad to say this location closed back in 2009 and the excellent team we had at Bellevue Square location either relocated to other locations or parted their ways with JCP corp. This was a college job that almost became my career path as it allowed plenty opportunities for advancement at the time and great management was invested in nurturing their people to help them grow within the company As with any retail job, it required hard work to keep the store organized and clean but it allowed you to meet people from all corners of the world in search of that one item and you being able to help them really made your day Teams worked well together with support teams always handy when you needed them to help tidy up the department Store manager followed the open-door policy that allowed his people to come to him with issues both at work and at home and he knew his people by name even if they just started.