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JCPenney-alkalmazotti értékelés erre a pozícióra: Department Lead

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Great place to work, I stayed until the warehouse in Sumner, WA closed. Management took interest in mentoring and growing their employees. Managements engagement was amazing. Popcorn Fridays!!! and Bingo Gift cards during lunch was a great way to bring everyone together. Good Family values and a great work life balance.
Pro érvek
Engagement and clear expectations
Kontra érvek
busness changes on a moments notice -to be expected
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I enjoyed working at JCPenneys it consisted of mainly returning go backs, ringing up customers, and providing customer service to all the guest. Shortly after I was asked to be a store lead that position was very busy but in a good way
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Did everything from snow removal to working on conveyor belts. Help paint office spaces and break rooms as well as work on small machinery. Plus did random trouble calls.
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Working at JCP could be stressful. There would be extremely busy days, like working on Black Friday, and at times it was a ghost town and you straighten everything in your section several times to help the hours pass.
Pro érvek
Fun, Teaches Customer Service Skills
Kontra érvek
On your feet all day, low pay
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Segíts másoknak a tapasztalataid megosztásával.
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Lower salary and cheaper brands, less powerful than Macy's. I moved on. Erratic Managers and Bargain Hunting clients, it was impossible to secure a profit.
Pro érvek
N/A
Kontra érvek
N/A
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Great place to work. Great management, good staff and a great team altogether.operations of daily activities seam to work well from the front of the house to the back. Well organized, well staffed, and associates seem to really help others out when they know their employees are struggling thru difficulty times. (with family and other issues pertaining to life)
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Working retail was not enjoyable to me. Being the bottom of the food chain but experiencing extremely angry customers on a daily basis. I was there while JCP was trying to change their image to a younger clientele. This frustrated many of the life long customers, as many brands they always preferred began to disapear. It was a depressing job. I did learn alot about patients in this job. How to listen to what the customer was feeling, let them get out what they are feeling and address their concerns from there.
Pro érvek
better communication skills after this
Kontra érvek
being yelled at on a daily basis and being treated very poorly
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Fast paced environment, your opinions count. Many changes to make different decisions from day to day. Opportunity to meet many different nations and countries.
Pro érvek
Advancement
Kontra érvek
Personalities
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They not a bad company. They just need better management skills. I don't have to much to say about them. They pay ok. They are a fast paced environment.
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decent place to work part time, a lot of favoritism went around the store and people got away with it. wouldn't recommend this job for anybody to work at
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I start working off the clock , otherwise you wont have time to finish what you need to accomplish for that day. once the store opens you start gathering online orders, packing and shipping. inventory is key to what you do, so keeping accurate counts is essential. Store Management tries to keep the personal in the store to do the job tasked, corporate is constantly cutting back in all aspects of running the business. therefore i would say the workplace culture is somewhat disgruntled. I would say engaging withe the customers and being able to satisfy their needs, whether it's a purchase, return or locating and item for them.
Pro érvek
close to home, discounts
Kontra érvek
poor working equipment, low salary, no benefits until you reach minimum weekly hours, which no one receives
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I was a sales representative where I focus on customer service. Advised customers by providing information on products and help customer make selections by building customer confidence; offering suggestions and opinions.
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The store was okay but no full fledged work. I had ideas I believed would increase sales and improve the atmosphere of the store.
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Good company with quick room for advancement. This location in Abilene saw my potential and moved me up quickly. As with any retail job, not a lot of time for family though.
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I enjoyed working at JC Penney's the few years I worked there. It was a pleasant work environment and the had a management team that actually cared.
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A typical day at work clock in, get on computer pull up sales ,and goals for the day check store then have morning meeting. I have learned that customers are always right no matter what. My co-workers are fun people to work with having co-workers like that gets you through the day
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A typical work day includes rushing into the store frantically running around 20-30 minutes prior to opening putting together daily information sheets, Ipads, searching for current marketing pieces, and trying to conduct informational, yet motivational morning meetings. The primary goal of the company seems to be to drive credit, customer service, and to work you employees to death. Everyone runs around the store with high energy, and extremely high levels of stress. The staffing is minimal and in slower retail months, they expect you to take on more responsibilities and no increases in hours to work or pay. Management for the most part is ok, however their are a couple of ignorant management employees that try to pressure you into completing their job for them. They are on a constant power trip and treat you as non equals. Co-workers for the most part are all trying to work as a team to get through a tough stressful day. The Hardest Part- Some co-workers do not answer management radio calls and put more stress onto those who are trying to complete at least one aspect of their job. Credit is hard to push when many workers are exhausted from being overworked and under paid. The company makes it extremely difficult to motivate good employees when you are not providing part time workers paid time off or allowing them to work over 25 hours! Most enjoyable part of the job was before the company made the horrible changes of Ron J. Since then, working for JCPenney Inc. has been anything but enjoyable.
Pro érvek
associate engagement, benefits are ok
Kontra érvek
short breaks, low pay, no room for advancement, extra responsibilities with no increase in hours and pay
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Typical day at work is constantly changing. Learned a great deal about retail, customer service, plan-o-gram, pricing, and inventory management. Co-workers: managers-inexperienced in management and belittled associates. Co-workers had mediocre worth ethics. Hardest part of the job was trying to wait on customers when department set demands were a higher priority to store management than customer service.
Pro érvek
none
Kontra érvek
Poor store level management
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Retail environment not good for working parents. Hours are mid shifts or closing shifts and rarely days.
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Good company, that is reinventing themselves to the old fashioned Golden Rule created by founder James Cash Penney.
Pro érvek
Great team
Kontra érvek
Hard to understand direction of company
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JC Penney's was a wonderful place to work, management alwayscared about the employees making them feel comfortable at the workplace
Pro érvek
very employee and family oriented
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