Working in a high volume call center environment
• Responded to customer inquiry calls, quickly assessing the customers’ needs and problems in order to deliver an ideal
• Building rapport with customers and fellow associates through effective communication
• Provided status updates for orders
inbound/outbound call credit update schedule appointments I learned how to be multitask and customer comes first & listening , I learn how to take control & making decisions the hardest part is sales the most important is team work .