JCPenney
JCPenney-alkalmazotti értékelés erre a pozícióra: Customer Service Representative
2 774 értékelést találtunk a keresésnek megfelelően Mind a(z) 19 222 értékelés megtekintése
Rendezés:: Hasznosság | Értékelés | Dátum
Descent job while in transition
Customer Service Representative (Volt alkalmazott) – Gaithersburg, MD – 2017, augusztus 26.
I'd recommend a job at JC Penney for anyone looking for a job while in school or in between jobs. The job requires you to stand on your feet all day long so I wouldn't recommend it for someone with health problems.
Pro érvek
You meet new people
Kontra érvek
short breaks and you are standing all day long.
Productive Workplace
Customer Service Associate (Volt alkalmazott) – Alexandria, LA – 2019, február 13.
The staff were great, and it was easy to catch on to the job. The hours were great, and staring pay was nice. As long as you work, you will get the hours you want.
Rude Female Manager
Customer Service Representative (Volt alkalmazott) – Dickson City, PA – 2019, február 12.
I won't recommend anyone working there highly stressful and the pay very low for what the expectation are.
For the exception of Male Store Manager who is a gentleman in all the extension of the word.
His other female Co-Manager is really no a nice person if you need to ask her a question work related she will slam the door on your face. She truly made an impression on me giving hugs to my coworkers them minutes later complaining about them been lazy and careless.
Just unbelievable the two faces of her. If you want an advice once she quit or get moved to another store then apply for this job if retail if what you like doing for a career.
For the exception of Male Store Manager who is a gentleman in all the extension of the word.
His other female Co-Manager is really no a nice person if you need to ask her a question work related she will slam the door on your face. She truly made an impression on me giving hugs to my coworkers them minutes later complaining about them been lazy and careless.
Just unbelievable the two faces of her. If you want an advice once she quit or get moved to another store then apply for this job if retail if what you like doing for a career.
Pro érvek
Unpaud 30 minute brake
Kontra érvek
15 minutes paid brake if you are lucky
Really good environment, room for advancement
Sales Associate/Customer Service (Jelenlegi alkalmazott) – Frisco, TX – 2019, február 12.
Really good environment, room for advancement, Management just depends on the store, Work hard you get noticed make sure if you want to advance and get promoted talk to the management and store manager, Great place for College students school and work balance
Pro érvek
Special days free pizza and special food, Associate Discount is crazy with all the coupons
Kontra érvek
no 1 hour lunch only 30 min but you can ask if you had an emergency
Great place to work
CUSTOMER SERVICE REPRESENTATIVE (Volt alkalmazott) – Albuquerque, NM – 2019, február 11.
Increased customer satisfaction ratings by providing quality service in a timely manner; including processing telephone orders and answering questions regarding merchandise, shipping and inventory. Researched and responded to customer requests for information.
Increase sales by suggesting additional merchandise, special offers and promotions when appropriate.
Provided assistance and information regarding Rewards Program. Placed orders for internet customers and guided customers through JCP website. Edited orders requiring additional information. Provided follow up services for customers concerning status of merchandise ordered.
Ensure information management system was up to date to decrease future call times by verifying, entering and changing customer information into corporate database.
Increase sales by suggesting additional merchandise, special offers and promotions when appropriate.
Provided assistance and information regarding Rewards Program. Placed orders for internet customers and guided customers through JCP website. Edited orders requiring additional information. Provided follow up services for customers concerning status of merchandise ordered.
Ensure information management system was up to date to decrease future call times by verifying, entering and changing customer information into corporate database.
Fun enviorment
Customer Service/ Recruiting (Volt alkalmazott) – Lenexa, KS – 2019, február 11.
JCPenney is a fun place to work, family like environment. With multiple advancement opportunities . If you are looking for a environment where you can grow and create lasting relationships then JCPEnney is the place to be.
Nice company to work for
Customer Service Representative (Volt alkalmazott) – Lancaster, OH – 2019, február 8.
I enjoyed my work here and the customer service was great. They were very understanding of my family situation and allowed me to have flexible hours. Hated to leave but was offered better hours and pay elsewhere.
Productive Work Enviroment, good starter job
Costumer Service Associate (Volt alkalmazott) – Elyria, OH – 2019, február 6.
Great job for anyone getting into the workforce or wanting to advance. Learned many valuable person skills and how to complete team weekly/monthly goals.
Good Workplace for Highschool/ University student
Customer Service & Sales (Jelenlegi alkalmazott) – San Antonio, TX – 2019, február 5.
Good retail work space for younger adults. However not a "forever" place of employment. Very understanding when it comes to working shifts and hours needed.
It was a fun place to work
Customer Service Specialist/Leader on Duty (Volt alkalmazott) – Twin Falls, ID – 2019, február 5.
I liked working there. Most of the customers were nice. The management is good, co workers were good. The hours were not great, which is why I had to leave, as well as the pay.
Pro érvek
Discount was GREAT!
Kontra érvek
Not enough hours
Flexible hours and discount
Sales Associate/Customer Service (Volt alkalmazott) – Clarksville, IN – 2019, február 4.
When I worked there I had good benifits flexibile hours. Everyone was kind and helpful. I was properly trained. There was profit sharing and stock options to invest in.
Pro érvek
Fun at times working with nice people and new merchandise.
Kontra érvek
Work on weekends
Great for part time work
Customer Service (Jelenlegi alkalmazott) – Wenatchee, WA – 2019, február 4.
Good place to earn if you need a little extra money. They listen to any concerns and are willing to work with varied circumstances. Fun to see new items that arrive weekly.
Pro érvek
fun environment
Kontra érvek
raises don't keep up with cost of living
JC Penney
Customer Service Representative I (Volt alkalmazott) – Tacoma, WA – 2019, február 3.
Great place to work but only temporary so there was no possibility of advancement or financial security which I need. Otherwise it was a very good work experience for me.
Pro érvek
Great company
Kontra érvek
Temporary Work
Productive and relaxed work environment.
Customer Service Associate (Volt alkalmazott) – Lansing, MI – 2019, február 3.
Time spent working was very well managed. Schedules are flexible to accommodate your needs. Cheerful, yet relaxed work environment, but steadfast. Security minded.
Fun place to work great hours, understanding mgmt, great employee discounts
Online Associate/Customer Service (Volt alkalmazott) – Laguna Hills, CA – 2019, február 1.
Great Pt job with flexible schedule. they offer great employee discounts. Very busy especially in the online department. Occasionally, you would cover multiple areas depending on store need.
Pro érvek
Discounts
Kontra érvek
no benefits
Sometimes fast pace
Customer Service Representative (Jelenlegi alkalmazott) – Lenexa, KS – 2019, január 31.
Overall, the work is fun, but stressful. I must communicate with customers about their orders or reward obtained while shopping through JC Penney website or through a JC Penney store.
Pro érvek
benefits and 401k
Kontra érvek
fixed schedule including weekends
Productive and Active Workplace
Customer Service Representative (Jelenlegi alkalmazott) – Bellingham, WA – 2019, január 28.
My typical day at work consists of filling orders, stocking merchandise, and general store cleanup. I learned how to use point of sale systems as well as order packaging, delivery, and returns.The management is nice but does not have time for slacking around.
Pro érvek
Fast paced
Kontra érvek
None
youll be doing every job except the one your were hired for
Customer service rep (Jelenlegi alkalmazott) – Wheaton, MD – 2019, január 28.
youll constantly do jobs that are not in my job description and you wont get paid more for going the extra mile.Its almost impossible to move up and the schedule is constantly changing.I will head to work and they will tell me that my schedule has been changed and ill have to go home or wait hours to start work which is very inconvenient.None of the management is on the same page for anything and they dont communicate anything.The management doesnt value your time.The hours arent consistent and job security is always a problem.
It’s not a terrible first job
Customer Service Associate (Jelenlegi alkalmazott) – Hannibal, MO – 2019, január 26.
This was my first job and it wasn’t a terrible start. It’s not too hard of work and works good for a high school students schedule. It is pretty slow paced and in my opinion the shifts often drag by. Pay isn’t great but if you are in high school, and/or don’t have expenses it might work for you.
Great environment, great coworkers
Sales Associate/Customer Service (Volt alkalmazott) – Fairfield, CA – 2019, január 19.
When i worked there in 2016, it was a blast. Working with all of the people in my department and some of the others was great. Even during the holidays (black friday, christmas, etc) when the speed picked up, there was no toxicity in the workplace. The only thing that workers had to do beside their regular duties(working registers, helping consumers, cleaning fitting room, etc) was to sell credit card applications, aka ICAPs. If i had to work there again, i would do it 100%.
Pro érvek
Pretty much everything...
Kontra érvek
Had to try to sell JCPenney credit cards, and lunch seemed short.