Work was always productive, even though sometimes it was a heavy load. I learned how to handle customer problems and concerns in a formal fashion. Management's goal was simple , and it was to complete your job, create excellent customer service and you'll be fine. The hardest part of my job, in the beginning, were memorizing the brands and location of each brand being that the store was so big. Everything else such as handling the registers, customers, and lines came extremely easy to me.