I loved working at JCPenny's. I got to work with a lot of nice people. The benefits were good. After year of working full time I qualified for health insurance. I also got to save money in my 401k. My employee discount aloud me to get 25% off almost everything in the store. JCPenny's is an overall good place to work.
Management at the store in Rolling Oaks Mall was completely unprofessional and slow. They were insensitive to my work schedule being revolved around my school schedule, and they were often slow to solving problems.
Beautiful hearts, makes for a beautiful store! And that is exactly the kind of people that are employed at Grass Valley JCPENNEY!
Everyday it's a pleasure to work with not only the community, but the people whom I had the pleasure to work with. They're so supportive and encourage you to do your best. Working with people that appreciate you makes you want to work harder makes you a better worker I love the clothes and the company and the benefits is beautiful thing
I loved working there, the relationships I built with my coworkers made it so much fun to work there. You work with people high school age all the way to people who have retired. The only thing is you have to be prepared to have days where it is slow and you have to recover most of the day(fold clothes/make the store look presentable) but you also could be slammed and have to run back and forth between checking people out and making sure the dressing rooms are clean. The management wants to see you succeed and they are always able to help if you get busy or you don't know how to best help customers. The management also understands that you aren't perfect and understands if life out of work comes up. If you try your best and have a positive attitude you will love it there.
Was a holiday temp. Could've been permanent full time. Management never said anything to me. End of season, instead of thank you or anything, found out no longer employed by not being able to log in to see schedule.
Promised to be scheduled around 25hrs a week but barely got 15. If you try and move to different departments you get turned down and that they dont have enough hrs to train and yet are always hiring. Also they track you lates and score them as call off even if you are just 5 mins late. And they dont remove any of them for a year.
Jcpenny was my first job ever so I was excited but soon let down by the work environment and the lack of care for the associates. They seem to care more about stocks than employees who are helping sales be made.
I loved my coworkers and really enjoyed working with them, but our GM was the worst manager I've ever had to deal with. He would pull us into meetings just to tell us that no one cares about feelings and that the only thing that matters is making money for the company. He caused 3 managers to quit within the span of 1 week. I'm sure not every Penney's is like that, buy mine was.
I am determined to satisfy the customer needs by asking relevant questions and listening actively to the response. Contacted other store locations to determine merchandise availability sales area. I try my best to completed all cleaning, stocking, and organizing tasks in the assigned sales area, and was told multiple times that I did a great job and very fast. Maintained knowledge of current sales and promotions.
The people are ok. But the company makes dumb choices, there's a lot of staffing issues, lots of favoritism especially where credit is involved (i.e. if you get credit they tend to look the other way on other things, but if you don't they're on you all the time even if you're a great worker).
Overall not a bad first job or one to work during college. The coworkers are nice. Most managers are not trained very well and can be pretty new to the company themselves. No one really knows what they’re doing and store rules and policies keep changing. Turnover rate is very high. Low wages considering everything you have to do and for putting up with customers. Flexible schedules.