You learn really good customer service skills Taught me patience with customers Learned a lot about online orders and hoe to deal with money as well. Hardest part of the job was the certain managers would favor other employees more
The management worries more on the sales than anything else always pushing employees to hit the daily credit card application goal even when we try our to get one sometimes on isn't enough for them. There is a saying with some employees that credit card applications gets you more hours which was a true statement a lot of the time for many of the cashiers that worked for JCPenney. Overall management wasn't that great and never spoke about their policies to any employee which caused difficulties along the way during work.
When applying i was told i would get a minimum of 20 hours a week, i got 8. I was constantly told to do impossible tasks such as; breaking down and entire palette of boxes (about 21 boxes) within 10 minutes and putting the products on the racks. This was all to be done before customers came in.
I had not worked in retail before I went to JCPenney. And they trained me really fast, but that was okay because it was an easy fit to get into. Everybody got along. We knew that customer service was are main focus and having a great looking presentation of our store when customer came in the door. And if they needed help we were there for them. So I enjoyed working there and have no regrets
The store was always busy and always needed to be cleaned. Each manager had their center spots that they wanted to focus on more so one side of the store will be cleaned while the other side would suffer.
trying to stay in pace with other companies and just not cutting it. over worked and under paid. hires many younger people with no sense of urgency. takes too long for everything unless you are in trouble.
This is a great first part time job, learned a lot and was able to get my first real taste of working in a fast passed environment. It helped me to understand what hard work is and how to move up in an industry that is at times fast passed and also slow passed.
tidy up the merchandise, make sure all put backs were taken back. I learned that people are usually there to help with mistakes. the hardest part of the job was having the patience to explain to the customer about coupons because there is not information big enough for them to see. the most enjoyable part would be simply making a customers day by helping them find exactly what they were looking for.