I usually start out the day checking emails, and seeing if there are any estimates for repairs on fine jewelry and watches. Collect and send out defects. Check in new fine jewelry, repairs, and special orders. Transport all new jewelry and repairs to the floor so the staff can work on them. Go and check in fashion jewelry, and have it prepared to be put out on the floor. Complete any new sets that have to be done. Scan merchandise to clearance and closeouts. make sure that during downtime all associates remain busy and productive. Assist in selling to customers including all jewelry purchases, protection plans, selling store credit card, returns, exchanges, and special orders. Answer all questions from customers and associates. Help to train and coach associates. Assist in associate evaluations.Supervisor duties throughout the store.
Has the full backing of the General manager and Specialty manager. The department head can be difficult to understand. English is not the first language, but I do try to have as much patients as I can. Have picked up doing all coraspondance. This includes store to customer but phone, email, and/or written. Store to repair depot through either email and/or phone. In constant communication with managers, and supervisors
I have learned many skills that will help me in just about any type of employment
I have no clear path to follow. I don't know what my job discription is after 13 months