A typical day was helping customers find merchandise.
I learned how to explain to a customer what did look nice on them.
The managers were very helpful to everyone.
The work place was relaxed but professional.
The hardest part of the job was to keep the departments orderly.
The nicest part of the job was the people that I did work with.
Jc Penney could have been very busy at times, there were monthly activities to participate in, Rewarded for meeting monthly revenue, cook outs provided for the employees, the hardest part was peek time when the calls did not stop, the funnest days were the monthly activities
JCP was a good place to work because they offered a choice of shifts, I was a work at home agent and I really enjoyed this.Typical day at work consisted of taking inbound calls and assisting customers to place orders or resolve conflicts. They offered benefits from day one . Managers were always available and helpful. The only short fall was their salary range.We were notified in Feb 2018 that the center would be closing Sep. 2018. They sponsored job fairs and job counselors to assist staff that wanted to leave before the closing.
I enjoy the opportunity of interacting with most of the customers. My teammates are great to work with. We help each other with situations that might come up. I love the contest that we have, its something to keep you pushing harder at what you do. Its something to learn everyday. Learning different ways of how to calm a customer down, how to get them to purchase more products and keep their savings where they can see it. Happy customers are great to have.
JCPenney is and will always be a go to store for me and my family. The fact that I was able to spend the last 5 years working for such a great company benefits me more than they will ever know. I was able to grow in a field that has been my passion since 16 years old. Awesome mentor's and great culture.