When arriving, I set up the fine jewelry area and utilize all my floor time cleaning and making sure the signing is correct. Every customer is taken care of as a priority and I help other employees as needed. There are many and varied duties including reaching sales goals and stocking incoming jewelry to present all cases in a neat and orderly manner. The present management does not give the fine jewelry department any acknowledgement or encouragement nor do they help out when we are busy. We lose many sales because customers walk away. I always have a positive attitude, even when the management criticizes almost everything I do. I overcome the negative by being positive and smiling as well as complimenting those around me. I have developed a great number of loyal and return customers. I have continued to be a part of this company, hoping that I could help build the department and turn attitudes into a positive atmosphere.
working with customers and making them happy
having my hours cut and being ignored by upper management