Collaborative work environment depending on individual coworkers and/or supervisors.
I was able to manage myself and successfully achieve department sales goals without assistance for almost 2 years. I was highly depended upon in my specialized department as there were no supervisors willing to learn my department in order to assist with custom orders for window department customers. It took the company a year to replace my much needed department computer printer. Initially when I started in the department, there was a mixture of five full-time and part-time associates. Before I ended my service with JCPenney, I worked with and trained another associate.
Three associates (2 full-time and 1 part-time associates) I believe, should work exclusively in that department to ensure great customer service. Customer service at JcPenney is becoming nonexistent, as with most workforce environments.
Associate discount, friendly environment, medical benefits, 401K matching, and location.
Holiday and weekends work schedule, medical coverage, length of HR new hire training, and thinning of customer service
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