A typical day was beginning to review schedule to ensure all departments were covered with associates, review the goals for Sales and Credit Applications. Meeting with associates to distribute tasks, inform associates of sales goals, credit card goals, current sales & coupons, advertisings and other pertinent information given to me by my supervisor. During the day I would go to my departments to ensure and assist the associates in customer service, inventory accountability, stock merchandise and displays, operations process.
We emphasized a team atmosphere to encourage all associates work together and give the best customer service to ensure an excellent customer experience.
The hardest part of the job, but the most satisfying, was working with the customers who were upset and finding available options to satisfy the customer.
Teamwork, making plans for events, Diversity
Short of associates that were scheduled to work