JCPenney is a great way to start gaining some experience in customer service. JCPeeney is student friendly and is willing to work with your schedule and produce flexible hours. This is great if you are attending high school or college. The work environment was very friendly, I had great co-workers that I was able to create and build friendships with, over the course of my time here at JCPenney. Most of my managers were very friendly and understanding, with the exception of a few passive aggressive managers that would almost harass you about getting icaps (Credit cards). The problem with the credit cards where that most people either already had one or just did not want one. I hope JCPenney learns to understand that pestering the customer and basically begging them to sign up is not a good look. I was definitely not the "pushy" associate that INSISTED you sign up for a card. If a customer said no, than that was the end of it. Another thing about JCPeney is the work load you are expected to do, with the low pay (minimum wage) because JCPenney is so big, keeping the store up and presentable can often be a struggle. Many nights the managers would become stressed when we closed with a messy store. Expect to stay a couple minutes after your original time you are expected to leave. JCPenney is a good first Job, but as far as a career, definitely not. I would use JCPenney as a stepping stone to the real goal you would like to proceed into.
Good first Job, Friendly environment, meet great co workers
Heavy work load, little salary, stressful at times, never leave on time (closing shift.)