Liked to work there back in high school, would not recommend it to someone over the age of 19. Good pay for a young kid. Retail just wasnt exactly my thing. But for someone who doesnt mind folding clothes then i would reccomend.
The most enjoyable part of the job doing recovery at JCPENNEY. I was able to work at my own pace, & it was nice to be able to work by myself. I was assigned to a certain part of the store & the work day went by fairly fast.
You don’t actually get close to anyone. The managers have favorites and if your not one of them you can go days without being talked to other than hello. They lie straight to your face. Tell you everything you want hear in an interview and then don’t do any of it. Double standards if you aren’t a favorite by one of the mangers. There are like 12 managers and they don’t communicat. I was favored by one manager the way I was treated by other managers was horrible and I watched the one who favored me be horrible to other employees.
JCPenney changed my job sometimes weekly. Changed different standards frequently. They would schedule you 5 three hour days and then ask you to stay over everyday for up to 8 hours. If you refused to stay you were talked about by the leaders and management and made to feel you were not a team player. I worked here 7 years and my pay went from $8.75-9.43. They would hire Christmas help at $10 hour then keep the good ones but refused to raise their long time employees pay to match new hire pay. I stayed because they will give you unpaid time off whenever you need it. They give a 25% off employee discount on most items and I loved my coworkers.
25% discount, great coworkers
Small raises, poor manager, no rewards for hard work and dedication.
On the weekdays the store is pretty quiet but during lunch hours it gets pretty steady so you're always doing something. I love working with my coworkers and love a lot of my managers. Hardest part of the job is being understaffed on a busy day and running around like crazy. Best part of my job is the people I work with.
Customer service is always first be nice and respectful to strangers. Answering questions about the products. Ordering specific items a customer may request. Processing credit card applications is the most important thing.
I came on as an experienced Sales Associate, so my training was to refresh and learn JCP's way to effectively execute a sales transactions. My most enjoyable part of any given day was to get customers through a long line and to help that indecisive customer save money as we put together a "run-way" outfit.
I was schedule a 2pm to 9pm shift, and they would not physically let any employees leave until 2 am, until the store was clean to their standards. I was roughly 17 at the time and very much taken advantage of.