The hardest part of my job was having to interact with many different personalities from both customers and coworkers. This made it difficult to communicate at times. Another hard part of the job is the pressure the companies to meet corporate standards and goals while having a scarce amount of associates in the store.
Overall it was a decent experience. As long as you do your job and work at a good pace you will be fine. Management, however, was poor with their scheduling. Scheduling and working the register is the main reason most people leave because of the heavy demand to sell cards.
Jcpenney was a fun and friendly place to work overall, but management expected too much for little pay. I did not receive paid time off, even after working there for over a year. Management lacked drive and professionalism. I enjoyed working with customers and the associates were great to work with.
I have worked with this company on and off for 10 years, and it has only gone downhill. I did everything from cashiering to truck and pricing. Management and store structure were constantly changing, wrong people were getting promoted, and management couldn't care less about if the job was done right; just as long as it was done before a district inspection. management wouldn't take responsibility for their poor decision making and would take it out on lower level employees. employees were never recognized fr good work and hours were constantly being cut (even during the holiday season). If you didn't want to be reprimanded, it was just best to keep your head down and keep your mouth shut... otherwise, you were just adding fuel to the fire. my equal level team members were the only reason i stayed as long as i did.
The people I worked with were great and you were expected to work hard but I always felt like there was stuff I didn't know or wasn't given enough informantion on. That started with learning they don't always tell you if you are seasonal or not, I was not informed that it would only be temporary. Also confusing when you are laid off. It was on your schedule, some people were just completely removed from the system before their last day. I would have had a better review if we were more informed and that leaving wasn't so confusing.
I worked at JCPenny during the holiday season, and a temporary worker and was hired permanently. I enjoyed the job at first but then it became over whelming and the managers were young and immature, they favored certain people and would give the long work to the people who were hardworking but allow the people who slack to get away with it .
The work place is good depending who is yoir supervisor. Some encourage you while other expect you to finish your job. They dont recognize your work most of the time. Its stressful sometimes to see alot of clothes and see people can be so dirty, not cleaning after themselves.
I loved working at JC Penney. The only thing I would suggest is that Management have a better idea of whose covering the floor and, at all times. Also, there should be at least one fitting room clerk attending each fitting room. At least 1-4 sales clerks to assist with putting away clothing and, 1-2 people on registers (dependent upon if the store is busy or not).
This prevents the fitting room clerk from leaving their assigned area and, keeps down theft.
Constant moving from one department to another due to shortage of staff.
Day to day isn't to bad. You'll get really rude and dumb customers from time to time but its not so bad. Management tries to be there for you as much as possible. The only negative thing is that you can't really advance/move up or get enough hours. The holidays is the best to get more hours but it's a lot take in if you don't have retail experience because it gets hectic.
There was typically enough work to keep you busy throughout the day. Some days there was too much work that management couldn't train me properly. Management for the most part were understanding and supportive even when I had personal stuff going on. The culture was amazing. The diversity of coworkers was awesome. Always learning new things. The hardest part of the job was making room on the sales floor for new product. The most enjoyable part of the job, in my opinion, was breaking down truck.