JCPenney-alkalmazotti értékelés erre a pozícióra: Customer Service Representative
Customer Service Representative3 075 értékelés
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The company does not pay enough for a livable wage, but asks a lot from you. Do not expect a raise or any kind of positive recognition for providing customer satisfaction or going above and beyond in the work place such as consistently covering others shifts or working ridiculous hours. The only things that get noticed are the smallest mistakes anyone can make (which you will be reprimanded for in front of customers/clients as well as co-workers).
It was really easily manageable with any life schedule and most of the time managers were willing to work with you. However, work load often times made you feel defeated with so few hours to work in but year after year keep getting more responsibilities when before you are doing everything just to keep up.
Hired for Holidays and kept on part-time after. Small pay raise to accompany permenant employment. Flexible hours. Tried to advance to a more suited position as I have a BA, but was immediately shot down. Seems once on the floor it is difficult to progress to management. Otherwise, pleasant enough to work at.
Stay away, very prejudice now that we’ve had new management. Very stressful Environment to work in. Management Singles people out! They have favoritism. In all the years that I’ve worked they’re, Ive never seen it so bad. The manager can’t even take responsibility of her own position, she expects everyone else to do her job, while she crunches more the just numbers in her office.
JCPenneys was a great work environment. Was one of the first jobs I had and they gave me opportunity to grow. Definitely met a lot of people. Management was great and were always opened to feedback. The hardest job about the job was having people apply for credit card. They were really strict when it came to that
Constantly over worked! Very minimal raises. Always changing and adding more daily tasks without raising pay. Favoritism amongst management that shows! It's an ok place to start and get customer service experience but not to stay long term. The events we would have to boost moral was very mediocre at best with every event being worse than the last you can tell and feel that management wants to spend less
Working at JCP is okay managers are not the best at communication and really dont have flexible hours and they want school kids who work there want to prioritize work over school which doesn't make sense to me.
managers and work hours
Worst job ever. expected you to work long hours and never call out even in case of emergency. Wouldn’t schedule me for a month at a time and then only gave me a 4 hour shift. For 8.75 an hour that’s not even worth the gas to get there. At the end of the night when we would clean the store the 4 managers on duty would go sit down and have us there till 11 at night when we closed at 9.
It's retail. You work the register, assist customers (which I enjoy), non stop folding and picking up after people...and the one thing I don't care for to the extreme... Pushing credit cards on people. Yes you get a little compensation for doing so but I personally hate it and sometimes it upsets people.
Friendly, upbeat work environment.
Pushing credit cards.
I got hired as a seasonal, and I'm kind of glad they decided not to keep me. I worked recovery and cashier. I was hired for recovery mostly, but I liked being a cashier best. I was fine with doing what my job title was supposed to do. But, the management and all that was completely HORRIFYING. The management started becoming worse when they got a new one. There's this one lady from the management that had a problem with me and I have no idea why.
I did not like working for JCPenney. I only stayed for 3 weeks and quit. I had a horrible experience because they pay you like peanuts, but I expected you to understand everything. I would NOT go back.
horrible pay, staff were not nice, and the hours were terrible.