Customer Service Representative (Volt alkalmazott) – Gaithersburg, MD – 2017, augusztus 26.
I'd recommend a job at JC Penney for anyone looking for a job while in school or in between jobs. The job requires you to stand on your feet all day long so I wouldn't recommend it for someone with health problems.
Customer Service Representative (Volt alkalmazott) – Overland Park, KS – 2019, május 16.
JCPenney is an amazing company to work for! When their outlet stores were still in operation, they'd be the place to be for goods already 50% off. The managers earned their stripes and were older in age, rather than a bunch of obnoxious teenagers.
Customer Service Specialist/ Juniors Associate (Volt alkalmazott) – Fort Worth, TX – 2019, április 19.
I had worked at JCPenney for three years before I quit. It was amazing when I first started with one of my favorite managers. Soon they had me closing all the time regardless of my open availability most of the time by myself. When a management positioned opened up I applied. I was told that I could not do the management position which was only to be a lead over a department because I did not get enough credit cards. I liked the job enough for a first job, but would not recommend if you plan to advance within a job.
Customer Service Representative (Volt alkalmazott) – Nashville, TN – 2019, április 18.
I loved this job and hated when they closed the call center in my state. They were very competitive and gave incentives for high achievers. I wish there was another call center close to me that did the same kind of work!
Very unprofessional and dirty environment. Lots of office politics and lack of knowledge from upper management
Customer Service Representative (Jelenlegi alkalmazott) – Columbus, OH – 2019, április 17.
This place is a train wreck. There is no loyalty to valued employees. The starting pay was recently increased so there are people coming in off the street making as much money as people that have worked there for years. I found some paperwork left behind by a former supervisor that showed what they were making and compared to what we make, its shameful. Most of the supervisors are nice and care about you but there are a few snakes that will share your personal information with anyone that will listen. Instead of working a lot of the supervisors sit around having inappropriate conversations with each other. Most of the best supervisors that were there have left the company. Upper management is a joke, they are clueless about what they are doing and lack basic leadership skills. Yearly reviews were based on things that I never got the chance to demonstrate The coaching sessions are a joke because there were never any goals established for all of 2018. A lot of inconsistency. Some people get fired fornone thing and others dont get fired for the same thing. It depends on who your supervisor is. There have been so many changes in leadership and the direction of the company, it definitely is a company just trying to survive instead of thrive. For a company whose motto is the Golden Rule, they certainly do not follow this The training staff is great but also very behind the times. Training material is outdated and boring. They recently installed lockers because so many people had their cell phones out while working but some of the supervisors are on their phonestöbb... all day. Just another example of the supervisors being treated much better than the workers. There is also a new director who is very condescending and rude. Not a good people person or leader at all. I have never had to interact with him but I have heard stories from others that have or I overheard the supervisors talking about it The only good thing I have found from working here is my co workers and convenience to my home. It is also pretty easy to maintain good attendance especially because there is a lot of vto that is offered. There have been several issues with bedbugs.kevesebb
Customer Service Associate (Volt alkalmazott) – Lake Havasu City, AZ – 2019, április 16.
Working at JC Penny was my introduction to fashion. I loved the atmosphere and I was close with all my coworkers. JC Pennys gave us a great work day with managers that were easily approachable and were filled with knowledge of their merchandise and trained us on how to be beneficial to the company and their patrons.
Customer Service Representative (Volt alkalmazott) – Columbus, OH – 2019, április 14.
Jcp is a decent job, but are very strict when it comes to attendance. Which wasn’t an issue but was difficult to manage when it was time for breaks, because the lunch room would be so full that it was impossible to get out of there and back from break on time
Sales Representative and Customer Service (Volt alkalmazott) – Brandon, FL – 2019, április 12.
A typical day at JCPenney's was close. JCPenney's was my first job and I was a sales representative. When I started working at JCPenney's I was a temp and became part time.I learned how to hang up clothes, cash register, and assisting customers. Management was good very helpful. Anytime I have questions they were there to assist. The workplace culture was slow but everyone was nice and helpful. The hardest part of my job was not getting enough hours. The best part of my job was learning something new and learning the work environment as I assist customers.
Customer Service Specialist (Volt alkalmazott) – Jersey City, NJ – 2019, április 12.
Responsible for providing exceptional customer service and creating a customer centric environment. This person will also be required to perform store operational tasks as needed. General Purpose: Customer Service, Basic selling skills, Front-end operations, Merchandising and retail operating standards.