When I joined, sales was empasized, selling small policies.
Then we set uo a call center to serve customers; service policies, jcp developed many memberships; insurance & travel club.
Facility was very spacious; with cafe for employee
Pep rally's to emphasize products, goals, activities.
Jcp had good benefits for employees, a match up to 6% on jcp stock. Purchases.
Good place to work.