Management could definitely be better. Required to stay passed scheduled time to clean entire store. Need a Morning Team to straighten up instead of workers who’s been standing for hours already and then have to stay 2-3 hours after closing time to clean. Credit apps are pretty much all managers care about. Get praised for making credit more than providing excellent customer service.
I've worked at jcp for 2 years now. Honestly the pay sucks, but the work is easy and they're flexible with hours. I am a full time college student so i only work on weekends. Not going to lie, after awhile it gets very repetitive and I start to dread to come to work but compared to other jobs its pretty easy work. You make an extra $2 per credit app you sell which is cool. Some managers are chill and cool but others are mean and strict.
If your availability is open they will take advantage of you & give you lots of hours.
I really wanted to go higher in the company and the managers liked me but they basically told me i didn't have enough availability because of school and basically they said i needed to dropout in order to get the position.
Credit commission, very flexible, easy job for the most part
When I first started working at JCPenney, it was a very enjoyable place to work, I found myself excited every day to go to work. But about a week after I started, we got a new general manager, and since then things have descended gradually with what seems to be no pit stops. Most of the managers that were there when I started are now gone, and most of the floor associates that I started with are gone as well. With a lack of guidance and practical training, we are left with a team of unreliable associates who would rather spend their time standing around than actually working. The fun and trusting environment that I was introduced to is now replaced with a hostile and negative environment. Associates have trouble getting along, and with all the drama in the workplace, I feel like I am back in high school; and this drama does not exclude managers.
Flexible scheduling, associate discount
No training, Constantly short staffed, no reliability between associates or managers
I can’t even explain why it was so bad. It may have been factors in my life but having to run around an entire store when there were designated people in the departments made no sense. The customers didn’t care and just threw close everywhere and they constantly used the restroom in the dressing rooms. The carpets smelled horrible of course because of this. There was a time that I even touched an item that had urine on it. Let’s not even discuss how messy the entire environment was. Everyone had something to say about each other behind their backs. I didn’t want anything to do with it many times but of course just to not really cause a stir I just went along with them because all I could think is that I’m leaving soon and I don’t want any mess with anyone. I don’t know what it is about JCPenney’s customers but I came back from school and every customer had an attitude with me. I’m ok with the occasional 1-5 customers with bad attitudes, but this was nonstop. I kept the same attitude as I did before I left for school, but for some reason, the customers were extremely agitated and I really was depressed from school so I later realized that if I didn’t leave at the time I did, that I would start treating them the way they were treating me, so sorry for the essay, but JCPenney isn’t the place to make money and not be stressed out.
They try to make it harder to really get those discounts after they realize how good they are
I wouldn't recommend anybody wirh a family to work at Jcpenney. The pay is insulting for the work your expected to do. Management is not qualified and they are not concerned with what you have going on in your life at all. If you have any other options pick any one before Jcpenney.
The only negative thing I can say about JCP, is the lack of job advancement. The JCP in Ardmore has been a home to me, the associates who are there are great people. The JCP corporate really needs to pay more attention to our store. We have had general managers in and out. We are a great store and deserve a lot of credit.
I worked seasonal for Christmas holiday only. Enjoyed my job and all my coworkers. I worked on weekends mostly and they kept my on after the holidays but I returned to full time employment so left this job.
It’s usually busy on certain days of the week everyone always gonna be busy doing a task we would always have to walk between departments to return clothes or other items. We help with customers to look for things and help check out if needed. We put clothes back that people leave in the fitting room and we recover around everywhere to fold to fixing hangers or putting up clothes that fallen on the floor. But sometimes the managers would move us around a lot but they sometimes give you attitude towards the employees. They blame us for something that wasn’t our fault and we don’t always have a long enough break before they want us to go back.
A typical day at work would be greeting customers, organizing merchandise onto fitting room carts, folding and hanging merchandise to make it look presentable and working on the registers. I have learned how to have more patience and have better customer service. The management team is easy-going and fun to be around. The workplace culture is very organized, trustworthy and adaptable. The hardest part of this job is to try and finish things by a certain time. The most enjoyable part of this job would be the friendly environment.
J.c.penny was a amazed place to work at..they recognized u hard work and always tk u for it..they also promote u to different departments..its also was a family company..they help as much as they could if was have trouble in your way of live..our store manager was a wonderful and amazed man to work for..I love work there..
Jcpenneys is an overall good place to work if your young and need a job. The managers are great people and care about your well being as most places do not. The envroment is comforatable and if you like talking to people and helping people find what they need its a good job for you.
I liked working there because I got along with everyone who I met and who I already been friends with. We really helped each other out a lot when we had long lines of customers or when we had costumers with attitude. We kept each other on check and I really liked that.